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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,934 reviews
  • Rated 4 out of 5 stars

    New XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it! He says it so fast and he lives the new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded and glad I did. Had a hard time deciding whether or not to go with the XS or XS max. I use my phone one handed, so the Max just seemed to big to handle. A love to the XS is still an upgrade screen wise coming from the 6. Still very happy and wouldn’t change a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone XS 64 GB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Apple iPhone XS. Amazing capabilities! We like to use it to play music and use our Sound Woofer. Great for texts and e-mails from school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a minute to get used to with no home button but newest model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but expensive (as usual)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about the phone itself. As usual, Apple has made a quality product that works seamlessly out of the box. My only gripe is the cost - that’s my reason for giving it 4 instead of 5 stars. Nevertheless, if you have $1,000 burning a hole in your pocket, you should consider getting this phone … or maybe make an extra mortgage payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple's best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the company that essentially invented the smartphone comes the most advanced smartphone Apple has ever produced. There is very little not to love here. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6s -easier to use than anticipated. Faster, great display and can do one hand operation. A little bigger than 6s in size but screen much bigger. Battery life as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves her new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech specialist at the phone kiosk were so kind, respectful and extremely helpful. I will definitely go to BB in the future for any phone purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is equivalent to the other iPhone models. The camera is better and the sound is great. It takes a minute to adjust to the screen, it is difficult to unlock,etc with protective case on phone due to screen sensitivity. It has faster processing BUT I have had to use the ‘turn off/ turn on’ trick several times because of phone freezing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is there to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held on to my 6s until I just couldn't stand it anymore - this thing is a revelation - performs under all kinds of conditions - not a picture guy, but my photographer wife adores it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is close to an iphone 11 Pro at much less cost. Excellent price from Best Buy and it arrived early. I got the Verizon version since that's my carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and everything about it. Even better buying through Best Buy over a Verizon store. Better experience and more personable. Went there for my last few upgrades as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Slightly smaller dimensions which is exactly what I was looking for. A big upgrade in technology without the big price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are beautiful. Easy to use. My daughter love her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. With the iphone forever option my monthly payment stayed the same but I got the brand new iphone. Love it so much. The gold is such an amazing color. Well done apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t upgraded my iPhone 6S since 2015 The iphone XS performs great. Quality and craftsmanship is one of my reasons for purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new I phone, but price is a premium for a smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my iPhone X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my iPhone X 2 years ago. I like the gold color but Apple is not making the same color for the iPhone 12. I keep it in very good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. I'm surprised at how good the facial recognition works and at 256gb its a beast at how much it holds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera long battery life does all you can ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently upgraded my iPhone and gosh am I happy I did! The XS is truly an amazing phone it can do anything you want from a smart phone better screen than any previous models

    I would recommend this to a friend