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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,934 reviews
  • Rated 5 out of 5 stars

    Apple - iPhone XS 256GB - Space Gray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone XS. I love the clearest picture on the screen. I’m still learning about my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working as it should. Good speed when accessing internet. Better options when setting up features. Setup was easy using Apple iCloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to justify spending the money for the iPhone 11 or wait for the 12. This was a huge upgrade from my 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No actual dual sim spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone thinking there'll be an actual dual sim slot.. Unfortunately there is not.. The phone function and looks pretty much like the x.. I think I would rather save my money if I knew there wasn't a sim slot for dual network.. My iPhone from verizon isn't unlocked as stated..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its better then the previous version but apple is lacking in some departments like external space which would be great and fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone XS Max for myself but my husband thought it was too big (he was upgrading from iPhone SE) This phone has the perfect size for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson is enjoying his phone .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little bit of inconvenience to have to use a separate ear pods that cost extra, but convenient not to have wires. The camera is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade I need to add a line and it was an easy adjustment going from an apple for the 10 all around just for a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful to Best Buy representative that helped me to choose. I am very satisfied with my decision. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kid loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it for my daughter college age daughter. Apparently it has all the required functions that are needed for college age daughters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone purchase I've made!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the iPhone XS!! The money I spent for the phone was totally worth it!!! I'm so glad that Best Buy had this phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new iPhones are very beautiful and great to use. It’s just too bad they have to be covered by a case. But hey, at $1000, I’m not risking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and in perfect condition. Easy to set up. Had to bring it into a store to get it activated, but so far works exactly as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted to make the leap into Apple IPHONE AND SHE IS GLAD THIS IS THE ONE SHE CHOSE, LOTS OF GREAT FEATURES. And is not heavy either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had, water pref down to 160 feet and other items that I am just learning this is an awesome phone can do everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a top notch product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It’s never let me down and I will be a iPhone girl for life!! You will love this phone!! You won’t regret this purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and takes beautiful photos. Can’t beat the usability of Apple products and they way they interact with eachother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is not so different from others iPhones, but there are two things that I notice, fast response and a better sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprise. This is a great phone. Good iterating on the X to get rid of a few features that could have been improved, e.g. closing apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. It has the wireless charging, it unlocks with your face. Even while wearing sunglasses. Would highly recommend.

    I would recommend this to a friend