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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,934 reviews
  • Rated 5 out of 5 stars

    So impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple hasn’t put out a bad product even when my phone died due to a speaker issue they offer great upgrade options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone XS! I’ve owned many iPhones. You will not be disappointed. Make sure to buy the glass screen protector and a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone, and my favorite features are: 1. the camera, 2. the amazing sound quality (playing from two speakers - genius).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbands first iPhone and it made him like the iPhones. Easy to use. Battery was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bit of a Learning Curve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of learning curve with the new design but love the new phone. So glad I made the purchase though it was expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have an iPhone X - Don't Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing iPhone release. I only upgraded because I have a family member on my plan that needed to replace an iPhone 6.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    unexpected gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this phone as a gift from family, even when I do not use all the features, it is nice to have a mobile phone that works 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from my iPhone 6s to this one. I would say it’s a good phone. But no physically difference between this phone and iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek and clsssy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I got it for my nephew as a gift and his friends envy him now :) Camera is awesome and phone very sleek and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the best IPhone yet! I highly recommend it to avid iPhone users might be a little difficult to learn for new users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is as anticipated. Have had some issues with the LTE connection, but anticipating the next software update will correct this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I’ve ever had. Most responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most responsive Phone I’ve ever had. Camera functionality is amazing. Data feedback is lightning fast. Apple has really outdone themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an iPhone until I bought this one. The screen is amazing, the camera is perfect, and Face ID is really cool. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so far. It’s only been a day but I like it... I’m still getting used to the bigger size. But I’m liking the feel of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister loves this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my sister’s first iPhone, coming from Samsung. It took her about 2 weeks to get used to it but it’s been working well for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t imagine going back to Android phones. This is the perfect iPhone model for me. No reason to upgrade for awhile now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and face recognition! I like that the size of the phone isn’t too big for me to carry in my back pocket as I’m teaching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid iPhone... much better than the regular iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a phone to replace one stolen that day and I got a great price, quick and easy to pick up product. Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have one or two signal bars the phone doesn’t disconnect like the other phone. Sound/voice quality is excellent. Very Happy!

    I would recommend this to a friend