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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,934 reviews
  • Rated 3 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just what I expected from Apple, just another no big deal and costs too much money. Rip off in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. best phone I ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone The color is soo nice as well.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the amount of $$$$ this cell phone cost why on earth would they make the back a piece of glass ? Other than that I like the screen size of this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone x (gave it to my son, not much difference from iPhone x , both are great phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think I like the thumb scanner better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but i don’t think I needed this thing. Should have gotten the XR or something cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone great price! Excellent customer service. Always buy phones at Best Buy as apposed to the Verizon store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the 6 to the Xs, if I had a newer phone I may have waited for next years reveal though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The phone is as good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is worth the price as long as one is prepared and wants an upgrade from existing phone. It's options and range are as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Somehow I keep my phone keeps calling people from the Lock Screen? Other than that it is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What’s not to love?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that it took a while for everything to transfer to the new phone. Other than that, the iPhone XS is an excellent device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure that with level of quality that this will surely be the last iphone that apple mak.....,.nope there is now a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for them to use love the camera only thing I don’t like it it doesn’t have the button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen clarity and I always like the studiness of the iPhones compared to the Samsung. A bit pricey but haven’t upgraded since 6S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good someone stole it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone! So did the pick pocketer. Doesn’t matter! Got it replaced. Hope they like it as much as I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger is Better ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech wise it’s great.. Beautiful picture.. fast etc. But.. It’s big.. Not as easy to slip into your pocket as the V was. Just sayin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A really good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for one of my children so it gets a lot of daily use. Haven't had any problems or quality issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Had some problems with it freezing and the face recogniztion not working, but redoing the recognization seems to work.

    I would recommend this to a friend