Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,934 reviews
  • Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets very hot Not sure camera is as good as Samsung But it’s an iPhone and I’m so use to them. It was an upgrade from my 6 s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still an I phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars instead of five because I could use the font larger. I am at the largest and I need reading glasses to read some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone xs is A great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone Xs Is a great phone.I would recommend it to friends and family. I would have them go to Best Buy and get it my experience was OK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to give mom a phone. Adding it to our account this was better than a pre paid one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy worked with me getting the phone I wanted. Very fast curbside. The phone works excellent. no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technology of the iPhone X is great....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....Technology of the iPhone X is great, but the face recognition feature takes a lot of getting used to! I am wasting so much time shoving the phone in my face to turn it back on. It shuts off in between so every single email and text I get, I have to shove the phone in my face to get it to turn back on again. It's hard getting used to!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone, iPhone Xs Gold, about two weeks ago and it's been good to me so far. I looove the camera's clearness so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for the average person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good but still has flaws. I would recommend go from Iphone 10 to 11. I should have done that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Was really impressed with this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for the new phone to come out, but this one is perfect. No issues, runs smooth and does what I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still working!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing enough, this phone is still working! Last phone didn’t even last a year without having issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xs iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how slim the phone is but the battery I am struggling with keeping a charge all day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade with minor flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No significant issues, and likely not the fault of the device itself, but not all contacts transferred over to the new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have been using the phone for only a couple weeks, I have been very pleased with the overall performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it was hard to get used to not having a home button. The camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves the camera.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulties with the updatte but best buy did a great job and was very patient helping me fix the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter and she loved it. Super fast and the camera in phenomenal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good phone...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS represent the best Apple has to offer in late 2018. However, what COULD be categorized as a GREAT phone is limited due to the imbalance of value provided. The high cost of entry makes the phone GOOD but NOT GREAT. As someone who likes iPhone and Android, I'm still thinking about selling this as near-new condition and picking up a Pixel 3 or a OnePlus phone for a much more affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple tries to be a leader in all features but sometimes they fail. Its a great phone but needs refinement on some features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone Xs from BestBuy and the phone has been awesome since day one. Great battery life and the face id is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife and she was amazed. Awesome camera and it’s lightning fast!

    I would recommend this to a friend