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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,934 reviews
  • Rated 4 out of 5 stars

    This is one of the best phone out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. I’ve been using it since I bought it and the reception is great. Truly a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son likes it a lot. He is much younger so there's no problem learning new applications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that this phone seems to be more sensitive than the X to water damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for Apple fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter upgraded her iPhone, so far she is happy and satisfied, who wouldn't be, she's an Apple fan?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with plenty of memory. Good camera and good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the pictures

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone I use to have galaxy Samsung a little confusing at first but overall it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality phone to get as an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you have an outdated phone. the iphone xs is the one to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    changewd up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep getting more expensive. Most item price come down as they mature not the Apple Stuff. Lot of things have changed and it take a long time to learn how to use your new Phone. First no Ear Phone plug so you have to junk all you ear phones and buy Bluetooth. Another expense and bother some thing to learn and use. Might be a bit faster response in os.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am missing the extra size of my 7plus but love how I can use this one with one hand if I want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is excellent. However, Bluetooth connectivity is a lot slower than my iPhone 7+ was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone to replace my 6S and I love it . I still have to get used to some of the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is good for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone in a rush but best buy honored the one we wanted due to a misunderstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decided to jump in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it’s worth another $250, but we decided to jump in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had apple I phone for years. I always bit the last model before upgrade come out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone and a huge upgrade from my iPhone 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but would guide any one towards a IPhone 12 or pro

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android to apple this has been a smooth transition. Fits easily in my small purse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several cell phones & this one is the best one yet! It’s expensive but easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's just another iPhone with Minuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bigger and you cannot talk on the ear buds and charge it at the same time. The best thing about it is, it communicates with my other apple products. I'm starting to think it's not worth it. Below they want to know if I would recommend this product. There is no maybe option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone should have waited for the 12pro Max. Like the silver color

    I would recommend this to a friend