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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,934 reviews
  • Rated 4 out of 5 stars

    Apple user's delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If embedded in the Apple world, you'll love it, but will pay$$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xs upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and quality for the money, upgrade from a 7 plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Hoping Apple does something a little more groundbreaking soon though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kids love new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal and better working with Best Buy then cell service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pick-up in store. Some glitches with set-up and transfers, but were resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems to be a good phone. Still learning all the new features of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter switched from a Galaxie phone to the Iphone and loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but don’t like the place if widgets from a functionality purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well and takes great pictures. No complaints other than the price tag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone still learning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Still learning about phone. Different than more older phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a replacement purchase- good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an identical phone that stopped working. Good phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device and ordering it was easy. I received it well before the anticipated delivery date even during COVId times. The only downfall is the contact I call the most is now getting many scam calls each day from Apple because I bought the phone throughout Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iphone and i love this and i reccomend user to buy from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an I-phone fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this phone and this phone is a data hog. Her previous phone (I8) was much better. Was consuming 4 gb a month and in the 1st 14 days ballooned up to 11 gb. Had to turn practically everything off on the phone to curb the consumption. All other aspects of the phone and it's operation are acceptable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great camera compared to my old phone 6s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera compared to my old phone 6s. but not so great compared to iphone X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone. But not much different from iPhone X which is an issue with Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid update on the iPhone X. No issues with the phone, typical Apple product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Best buy delivered the product the same day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but what was better was the employee who helped out with the sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been good so far. No technical difficulties with this upgrade.

    I would recommend this to a friend