Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 3,934 reviews
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the phone. Didn't take her long to figure out how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. Works well, face recognition works better than I anticipated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. Works well, face recognition works better than I anticipated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and picture quality! A little too big for my taste but happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Different

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really not all that different from my X. But it’s still a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone, but I found the camera to be a bit underwhelming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone Xs was good deal i got from best buy through my Best Buy card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone since March and haven’t had any problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much different from X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xs didn't improve so much from the last gen, the notcgh is so ugly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves it.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third iPhone my son has had and loves it. Thinks it the best yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatphone but if youre getting the xs, might as well get the max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is 1 month since I bought the phone. The feautures are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and the associated quality has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our new phone. I really does live up to the reputation of iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brest starting case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Gets dirty fast but it might be due to my daily usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, it’s just difficult to use compared to Android phone imo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPHONE MAX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in love with his new iphone max. He loves the camera most.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good as anything but a phone. The attena has to be weak as I now find myself having to move to different parts of my house to make calls and have them come through clearly and now have people ask if the call dropped.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Another improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's another iPhone, solid performance face ID works surprising well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice view screen. Works well. No issues so far. It’s been a month.

    I would recommend this to a friend