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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 3,934 reviews
  • Rated 1 out of 5 stars

    Why pay for a new phone?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for a new phone? I bought this phone for my daughter because her phone was starting to have problems. Within three days it started to shut itself off at unexpected times. When we took it to Geek Squad for service we were told it could not be repaired and were given a refurbished phone. So, I paid for a brand new phone and within three days we’re stuck with a refurbished phone without any refund. I wouldn’t waste my money on this new phone again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I phones are overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated to pay this for a phone but it was a Christmas present. iPhones are way over priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well so far, picture quality could be improved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like everytime apple comes out with a new phone the older one slows down working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you dont care about; does not do what you want it to be able to do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although battery life on this phone is horrible the iPhone itself is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much has changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 and there isn’t much of a difference other than size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really heavy if you are used to the aluminum vs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much heavier then the iPhone 6s, 7 and 8. Not liking the all glass back as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone Excess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing wrong with the phone but there was nothing wrong with my prior phone either. This phone adds little to nothing to new phones. I miss the home button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone size-Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but Apple products has become very expensive specially IPhones..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Size-Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Phone but Apple products has become very expensive specially IPhones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to return my phone within the 15 day limit I didn’t like the phone because I had to charge it every 24 hours my old phone was it like that they wouldn’t return it because of a scratch on it you know and I know you can fix that easily $980 the phone wasn’t worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i like this iphone . I have iphone sinve i got my iphone 4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The phone is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone work very good but in the first fallen craked the cristal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t offer much new

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Apple needs to step up their game with their phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fond of apple products. Ask to much money for their products

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to iphone but happy with the XS Max. No complaints so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive for same thing I phone need to get something new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone, okay customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new purchase. And the many options i had to finance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too small and thus I returned it for the larger Max

    No, I would not recommend this to a friend