Customer Ratings & Reviews

At first it was hard getting use to not having a button but once I got use to swiping up I do not want to go back to a older version.

This is the third iPhone X we have purchased for the family. If you are familiar with iPhones you will have zero problem navigating and if you are new to the Apple family, I don’t foresee you having issues either as things are very easy to understand and processing speed is amazing!

I bought this for my son to replace his Samsung Galaxy S7. It was our first iPhone and so far he really likes it. It basically does the same thing as his Samsung phone did. He’s still learning the different functions, but so far so good.

This is the third phone I have bought at Best Buy and overall the process has been much better than when I have gone to a Verizon store. However, the so called "Verizon" expert did not complete the process so after trying to activate it through the Verizon website with no luck I finally had to call and then was able to get it switched from the old phone to the new one. It seemed liked the guy was ready to leave and rushed things a bit. No problems with the phone otherwise.

Purchase iPhone X’s, upgraded from iPhone 7. Adjusting to changes, I’m appreciative of speed and enhanced features. I do wish the price was less, however I’m entrenched in Apple eco-system. The reps assisting at BestBuy were very supportive and made the transaction so smooth. Very courteous!

Coming from an Android Phone (Note 8) I thought I would be giving up too much to switch to an iPhone. While the Note is a great phone, the simplicity and speed of this phone can not be beat. Love the weight and feel of the phone and it's just the right size for everyday, comfortable use.

This is a typical Apple phone. Camera is stellar. Screen resolution is great. But I've had so many issues with data connection that I can't give it 5 stars. Data drops for no reason when I have full bars. Others around me on same network will have full bars and I will have 1 or none. Restarting phone usually fixes issue but what a pain. Would not buy buy again ... But the camera is really remarkable....

Honestly, I have always used the larger version of the iPhones. but this phone is great. Love the camera and it has great power for everything I need for it to do. Using the hand gestures took some time to get used to, but once you master them it'll be hard to go back to a button.

Honestly, I have always used the larger version of the iPhones. but this phone is great. Love the camera and it has great power for everything I need for it to do. Using the hand gestures took some time to get used to, but once you master them it'll be hard to go back to a button.

This is by far the best iPhone ever. Caution to early upgraders on Verizon, if your current iPhone was purchased at Verizon but you want to upgrade early at Best Buy be prepared to spend two months fighting with Verizon to take back their device and credit you the remaining payments.

There's a lot of debate about the price of phones these days. Idk. The fact that I can carry everything about my work, my volunteer groups, and personal life around in my pocket is worth a great deal to me. And the fact that when I need it to work, I am not waiting around.

This latest model has many functions and I love it! Takes some getting used to from the older versions but changes are good. Prior to Xs I had the Xr. Major difference. My had doesn’t ache from holding the super wide Xr anymore. Picked gold because I never had this color before.

I came from an Android, I wanted to try out an iPhone once. It has been a pretty good phone, very easy to use.

I traded my iPhone 6 in for XS glass black color. It is beautiful. I love all of the features and easy of the swipes. Now I can open many apps with my face as an ID. I do recommend a case for this glass type phone because it is slippery. I am so happy I upgraded. The photos are awesome!

I had the iPhone 7 and wanted a deal to upgrade. I upgraded from 6 to 7 and apple gave me $650 credit. Those deals are long gone but Best Buy gave the best deal. $100 off which is $4 a month and there was a coupon for any apple product receive $25 back. Best deal for a Verizon iPhone

This phone is the latest and greatest version and enjoying the new updates that were added to it, definitely worth investing.This phone was available in three different sizes and we always like the smaller size so to be able to choose from smallest to largest was definitely a plus.

It is everything they said it would be. Easy to figure out how it works, I actually don't miss the home button. Facial recognition is crazy, it works so fast. Before it was really hard to play games on my phone, with this one it is so easy. So glad I made the jump to the newest phone.

I'm enjoying the upgrade from an iPhone 5s. The picture quality and speed is definitely noticeable. My only negative is the overall size of the phone. No longer can I hold the phone in one hand and text which I could easily do with my 5s. But, overall, very pleased with the purchase.

NOT enchanted with not having on/off button. BUT I am sure I will eventually get used to it. Was convinced the size was the same as previous iPhone, it is NOT. It is smaller. BUT I am sure I will eventually get used to it, Have too right! The "trade in process" is complicated, especially since one cannot go to a post office because of this hideous virus. Still not sure when the 'trade in value" will be credited to my account. Luckily I am a Apple devotee!

This year the iphone xs was more affordable than last year. Last year I wanted it for the camera specs and this year I now have it with improved camera specs. The new unlock features work smoothly and all the apps from the old iphone work well on the new Xs. So overall a great choice