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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,934 reviews
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I wanted the screen size compared to the 8+ I had but with smaller size which is easier to hold. This was great! So far I love it. I'm apple person anyways so it works for me. I'll gladly pay the apple prices for the safety & security you get with apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Lovely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few tries before the lack of a "home" button became normal, but now I don't miss it. The phone appears more sleek and adapting to no home button was not a problem. A new iPhone is always a happy day....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up from an iPhone 8, very happy with this new equipment. Still learning the functions, but to date I have been totally amazed with the capabilities of this iPhone. I will consider upgrading again if and when there are any major changes to this product. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updates to XS phone and IPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for over a year for the new iPad! I’m very happy with it! I love the facial recognition feature on both new devices. I also have the latest Apple watch. It’s good looking and keeps track of my exercises as well as most features that are on my phone and iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone ans I am enjoying all the new things the iPhone X has to offer. The camera is out of the park good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Coming from an iPhone 7 plus I was happy to have a smaller phone again but not have to sacrifice screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old iPhone 6s Plus. Although this phone has a smaller footprint the screen is bigger and it fits in my pocket easier. I love the speed of the processor and the gestures are very intuitive. No time at all to figure how to navigate through the iOS. A great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned an iPhone 7 and decided to upgrade. I really like the face recognition, the fact that it has no home button and the new camera. Although the phone itself is basically the same size as my old it seems so much bigger without having to get the plus size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous phone, if a tad expensive. Apple has done a good job in the last several opening up the OS to allow for things like swipe keyboards and password managers. Now if they would just add widgets...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to the lack of a home button is probably the biggest challenge but once you get over it it’s a great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets me where I need to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to a newer phone because my GPS always had me in the ocean or woods somewhere and not the road so went out and got the iPhone XS. Takes a little getting use to from the older iPhones that I previously owned. Biggest difference is not having the home button on the bottom of the phone but starting to get the hang of it. Haven’t had the chance to really explore all the XS can do but I definitely know that it will get me to my destination without leading me into a lake somewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 7 to this iPhone XS. It has a bigger screen, is much faster, the camera is great. I love the facial recognition to unlock the phone, the process is seamless. Yes it's expensive but you can do so much with this phone, I barely use my ipad anymore...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I miss the button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and great camera, but the device has not button, so no finger prints, and my face is hardly recognized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little problem setting up the phone but once all the settings were in place it is a great phone. I love the face recognition. After having to always charge my last phone it is refreshing to have a battery that lasts all day even with all of the use it gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of android phone but decided to try out an iPhone to really compare and this phone is really good. If you don’t like big phones this is a good size. The camera is great and it’s easy to navigate in between apps. Overall I’m very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New service w/ Newest Apple Release

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gb on new phone. Newest tech for Apple. Great deals when combining BB rebates and Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Classic apple with the sleek phone and features! the only thing I don't love is the glass back. I know it looks sleeker but I evidently cracked it even with having an ottherbox case on it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from having an iPhone 7 plus. Enjoy having a slightly smaller phone. Camera doesn't seem as good as the 7 though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone > Google pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my iphone 8 with a google pixel 3 xl and went home happy, came back to best buy the same night and i was not so happy. The google pixel was great, but mine stopped working correctly and the screen was defective. MORAL OF THE STORY: always buy iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone. All phones are pretty much the same now. I just happened to be hooked on Apple since all my productS are Apple. You can go either way Samsung or Apple same difference

    I would recommend this to a friend