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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,934 reviews
  • Rated 4 out of 5 stars

    Not as good as hyped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone and camera are great. Battery isn’t as good as my old iPhone X and I was told this was supposed to be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Not s big difference between the last iPhone. Pictures are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noticeable improvement over my iPhone 5SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I don’t buy a new phone often, the improvements are very noticeable. I love how much more screen space I have then I had on my iPhone 5SE. I also love the face recognition feature. The picture quality is excellent. I don’t miss the absence of a home button, but I do miss the absence of a headset jack. Also, like all iPhones, it is unfortunately an expensive product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. It has most of the features my old Samsung s8 had, missing only a few things like being able to use multiple apps at the same time split screen. Over all I got this phone because I couldn’t send videos of my children to loved ones with iPhones due to size restrictions when not using iMessage and I wasn’t upset. Also I should note I had a iPhone 6 before my Samsung and this phone is the same thing plus a few gimmicks that are pointless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still miss the button at bottom of iPhone and having the touch recognition entry but it’s not terribly difficult to get into phone. I keep taking accidental screenshots of my lock screen and activating Siri due to button placement on phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gold color on this phone. Excited that there is more memory. Still playing with it as it was bought for someone else, but that is a whole other story. All in all, I think I would rather keep this than have the giant iPhone XS Max. I have small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super fast phone with lots of memory! One of my biggest complaints about apple is not being able to upgrade memory but this fixed that when this went on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at a great price for Black Friday. Our old phone finally broke and we were looking at a good upgrade. When we saw this phone at this price, we thought it was refurbished but it was actually new!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-Iphone XS256GB-spaceGay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone XS 256GB - Space Gray Phone is good we purchase Apple XS and XR XS isworking fine but XR after just few month of purchase System failed and I had to have Apple re install the software but doing so I lost some important data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about 2 weeks now and Love it! I upgraded from the iPhone 6s. I love it’s slenderness and the screen resolution/color. My only complaint is without a case, it’s very slippery and has fallen off tables, couches and other surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an iPhone user since the very first one came out of course my opinion is bias, but I love the phone so far. I traded in my 6S because as most phone users know after a few years you definitely need to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! Early this morning it wouldn't allow me to sign on, even with my numeric code... but the issue was quickly remedied by re-starting the iPhone. Definitely want to check the online support so I know everything I can about the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display, photos, and ease of use are what you would expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided to try something different. It will take some more time to get use to but have some great features! The staff at Best Buy was super amazing and very helpful with my difficult purchase, will definitely recommend them to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Great camera. Expensive but cool that Best Buy could work with the provider and set up on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little bit to get used to not having a home button but overall a great phone that takes amazing photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast takes great videos and pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... bought it for my son in college and he loves it because he can keep up with all his buddies with iMessage and FaceTime. Calls sound much clearer than his older phone did. Comes with free Apple music subscription as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 7 Plus to this phone and like it better. Still getting used to not having a home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter did a lot of research before lobbying for this phone, and she is so pleased with it. It does everything she wants it to and then some. She uses it for music in the car, and it works great on road trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like the iPhone Keeps your information safei

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPhone for my wife and the Apple watch , and she is very happy with it, I know because she is fixing me some of my favorite Foods so I think that says a lot.

    I would recommend this to a friend