Customer Ratings & Reviews

Leaving conspiracy theories aside about whether old devices stop working to generate new phone sales, the XS is a 'huge' improvement over the 6s Plus. Mostly, because now with the full screen, I can see just as well and not need the giant phone anymore

This phone is just the right size for someone with small hands. My preference, of course as it is not too bulky and fits comfortably in my handbag. Screen size seems larger and colors are sharper, possibly due to an upgrade from an older model.

Love my phone should have bought more storage! Ease of use abs great features.

The phone not only has great graphics, it processes quick and smoothly. The camera is clear and editing is easy to use. I am loving the face recognition as I tend to forget my passwords from time to time for the different apps. It makes life easier!

Was not out to buy a phone and was only going to get the XR when we did decide to upgrade. Ended up with the XS and was glad I did. Very easy to operate now that I have learned the operation and gestures. Old guy ... new tech!

I love the phone and storage the only regret I have is I should have gotten the Max because it seem so small

I have been an Apple Iphone user since the 4. This phone is great. The display and quickness of the processor is second to none. Not having the home button took a little getting use too, but is great. The face recognition is a added bonus as well.

Best Buy is one of the best place to shop with a reliable customer service. I love the fact that they were able to resolve all the issues I had. Plus I have no regrets with my latest purchase with them. Simply put, I love my iPhone XS.

This phone is leaps and bounds faster than my old iPhone 8. It has a nicer screen, better camera, and is only slightly larger in size. I will note that because it is made of stainless steel it is heavier than the aluminum bodied iPhone 6/7/8 etc.

The iPhone is a great update for me! It has the new generation of Face Unlock so unlocking the phone is an absolute ease and snap! Screen is sharp and will not disappoint! It fits perfect in the hand, excellent for one handed texting!

I got this for my wife, and while I'm an Android user, I have some iPhone envy. It takes great pictures, is super fast and I love the face unlock. The screen is beautiful and vibrant. If you're getting a new iPhone get this one. I think the iPhone XS Max is too big, this is all the screen you'll need IMHO. Only drawback as EVERYONE KNOWS, is the price, my goodness are phones expensive now. I don't anticipate upgrading this one for a long time...

If you’re looking for a phone that is straight forward and easy to use then this phone is for you!

I upgraded my IPhone 6s for this phone. Am extremely happy I did. I thought I would miss the home button, but within 5 minutes I didn't even miss it. Love the facial recognition as well as the photos this thing takes. Very happy with my purchae.

Great new Iphone, I prefer the old Home key. Huge screen is awesome!

very intuitive phone, I can not say enough about how the bio metrics have made this phone much easier to access, you generally do not have to remember your pin, password, or patterns. I love this phone Apple is so far ahead of their competition.

This phone was for my Mom who switched from a Sprint Samsung Galaxy S9+. She’s had iPhones before, but decided to go back to the dark side (Apple). Overall, it’s a beautiful phone with a gorgeous OLED display. She loves the features as well!

I just love my phone. The speed, the camera, the clarity everything is excellent. It is so lightweight. The face recognition is really good. Works even when it’s completely dark. I am completely satisfied and extremely happy with my phone.

As a regular iPhone user, I was ready for an upgrade. This is a nice phone. I really got it for the camera features, which I have not really had a chance to use much yet, but am anticipating it to be much better than my previous phone.

In Love the gold color! From iphone6s, I wasnt a fan of the home button missing at the beginning, but I got used to it. Only thing i dont like is when it’s dark, face ID doesnt work and have to type in your code. Overall, i like my new phone.

I needed to upgrade since my phone was acting up & wanted a phone near the same size. Not a fan of the giant screens. Wasn't sure I'd be able to handle the Face ID sign in but is not as difficult as first thought. Overall a great phone.