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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 1986 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,986 reviews
  • Rated 4 out of 5 stars

    Son loves the camera.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulties with the updatte but best buy did a great job and was very patient helping me fix the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone Xs from BestBuy and the phone has been awesome since day one. Great battery life and the face id is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife and she was amazed. Awesome camera and it’s lightning fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Slight upgrade over the Iphone X. Screen is nice, bright and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone should have waited for the 12pro Max. Like the gold color the best on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portrait mode a lot. Facial recognition doesn’t always work and I would like it to show my battery percentage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to girlfriend for birthday she likes it was a pain to set up with cloud took a while to set up. Almost all day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the facial recognition not my fave. a tedious chore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are helpful but I would say that they should not open to unlock iPhones. They may able to send unlock iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for cellphone upgrade saw that there was added incentive to purchase at Best Buy and turned out great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gold Standard !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple iPhone - reliable and useful and the gold adds to the allure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SOS/DD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an iPhone user for almost a decade; I have to say I’m disappointed in Apple’s “innovations”. I got this phone as an “upgrade” to my prior iPhone 7, which has honestly been the most reliable phone I’ve ever had. At this point I’m wondering why I got this new phone, and the only reason I haven’t returned it is the ridiculous restocking fee. The new features of this device compared with prior versions are gimmicks and toys at best. And they aren’t even very interesting toys. The Face ID thing is silly. It takes longer to unlock than my 7 did to just use the fingerprint reader. For typical adult use (read not screwing around playing games) if it is any faster than the 7, it’s negligible at best. In other words, if you have a recent model iPhone and don’t have issues with it, save yourself some money and stick to what you have. You aren’t missing anything important.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step-up from my iPhone 6 in terms of speed and screen size! I’m not blown away with the OLED screen, honestly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new IPhone X’s. One thing I don’t like is the camera looks very close to your face when a photo is take

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen for an iphone that I have seen make sured to buy 256k minimum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same as the others lol

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 70 year old grandma. She is a precious iPhone user and loves this one too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a iPhoneX from a 6s very disappointed there is no home button.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with plenty of memory. Good camera and good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality phone to get as an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you have an outdated phone. the iphone xs is the one to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    changewd up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep getting more expensive. Most item price come down as they mature not the Apple Stuff. Lot of things have changed and it take a long time to learn how to use your new Phone. First no Ear Phone plug so you have to junk all you ear phones and buy Bluetooth. Another expense and bother some thing to learn and use. Might be a bit faster response in os.

    No, I would not recommend this to a friend
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