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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,213 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very user friendly & the camera is simply amazing best picture quality and with face recognition.. apples best one yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If don't don't already have an x model then this would be a good purchase but if you already have an X, it isn't worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned an iPhone since the 4s. Up until now, that has been my favorite. The camera is superior, it’s fast, with a great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and all the new features are awesome. There is no fingerprint usage but I am getting use to the face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved the new iPhone so far. Amazing camera and everything runs smooth. It having the home button takes some getting used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved up from the iphone 7, the XS is leaps ahead of my old phkne. Larger screen, quick loads, and better picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did Not Disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th iPhone and they do just keep getting better. Beautiful screen and processes zip along quickly. I'm still hooked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style! This phone has a great camera and sharp colors. Easy to navigate and customize. Great upgrade from my iPhone 6!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an uncomplicated phone that is easy to use. I like the convenience of the facial recognition to unlock the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to get a XR but none in stock. Bought this one and am very pleased. Solid, quality screen, easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love the XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the function, speed, and camera functions of the new iPhone XS. Too bad I waited so long to upgrade from the iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera made wife happy. She can do a lot more on this phone than what she could her older one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an apple fan, huge upgrade from my iphone5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the screen definition, great cameras, the 512 gigabyte memory was needed because my iphone5 only had 16 gigabytes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated from iPhone 6s Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated to this new phone and everything works well. The camera quality is great and there’s plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones since the series 4, By far this is the best one yet! it is really fast and takes excellent pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat locked into iPhones because of my other apple products, however they are close to pricing me out of that commitment. They are getting silly expensive. Phone works well, the FaceID is something to get used to and required a fair amount of hassle to transfer things over from a TouchID system, The camera is pretty nice, I need to experiment more. I bought this phone because it was the same size as my previous 7. I really don't want a larger phone. Because the screen covers the whole face of the phone pretty much this device SEEMS bigger, which is pretty cool. The caveat of the recommendation is if someone is new to apple or not. I have a hard time getting a good friend who DOESNT have previous apple product investment into such an expensive solution when there are other similar products on the market at a lower price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what more can I say? It's an iphone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone out there, bar none. So easy to use and the screen and pictures are amazing. the portrait mode is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Deluxe Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the IPhone 6. Camera is outstanding and Face ID superb. Charges quickly. The gold color is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS great phone great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the facial recognition feature. It even opens when I have my reading glasses on. It is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took a day to get used to not having a home button. Love the upgrades and the phone is much faster than my 7 plus!

    I would recommend this to a friend