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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,213 reviews
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it was hard to get used to not having a home button. The camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter and she loved it. Super fast and the camera in phenomenal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS represent the best Apple has to offer in late 2018. However, what COULD be categorized as a GREAT phone is limited due to the imbalance of value provided. The high cost of entry makes the phone GOOD but NOT GREAT. As someone who likes iPhone and Android, I'm still thinking about selling this as near-new condition and picking up a Pixel 3 or a OnePlus phone for a much more affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone Xs from BestBuy and the phone has been awesome since day one. Great battery life and the face id is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife and she was amazed. Awesome camera and it’s lightning fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's birthday. I'm not an Apple person, but she is. She loves the phone. No issues reported to me so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great camera,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i upgraded from i phone 7 and used iCloud to download. it gave me the old icons and it doesn't look like a new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portrait mode a lot. Facial recognition doesn’t always work and I would like it to show my battery percentage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display and speed. Some issues with calls and Bluetooth connecting in the car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are helpful but I would say that they should not open to unlock iPhones. They may able to send unlock iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gold Standard !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple iPhone - reliable and useful and the gold adds to the allure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    space gray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color. I wanted the silver but it was on back order I am glad I went with this one. I do like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step-up from my iPhone 6 in terms of speed and screen size! I’m not blown away with the OLED screen, honestly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk, text , internet , Easy to navigate It’s a phone it does phone things lol Emoji fun is some fun stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen for an iphone that I have seen make sured to buy 256k minimum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, lots of new features. Heavier/bigger than the previous models. Something to get used to overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is one of the best phone out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. I’ve been using it since I bought it and the reception is great. Truly a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son likes it a lot. He is much younger so there's no problem learning new applications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for Apple fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter upgraded her iPhone, so far she is happy and satisfied, who wouldn't be, she's an Apple fan?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good quality phone to get as an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you have an outdated phone. the iphone xs is the one to get.

    I would recommend this to a friend