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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,213 reviews
  • Rated 4 out of 5 stars

    XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with plenty of memory. Good camera and good size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    changewd up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep getting more expensive. Most item price come down as they mature not the Apple Stuff. Lot of things have changed and it take a long time to learn how to use your new Phone. First no Ear Phone plug so you have to junk all you ear phones and buy Bluetooth. Another expense and bother some thing to learn and use. Might be a bit faster response in os.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone and a huge upgrade from my iPhone 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several cell phones & this one is the best one yet! It’s expensive but easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone freezes a lot and Bluetooth is shakey. Speakers are louder than previous iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quite a change from a 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like all up grades they drop a few features you liked and add some, I guess it's a wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Satistfied and highly recommend to friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPhone XS gold with it impressive camera in both dark and high contrast environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone!! I’m so happy I finally got my upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone overall. Easy to upgrade from my 6s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to transfer my stuff. Great camera. Sound and screen quality are awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone with cool features. Not worth the money though unless you need a new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, but my display stop working, took it to the Apple store and got a brand new one..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask for an unlocked phone and they sell me a this phone that can not be use outside USA.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is awesome except it has poor battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and so far she is happy with product. No much different from the x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought it for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needs to add a micro sd expansion slot instead of gouging people for apple storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good but compare to other its too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but ,compare to other its too expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as previous iphone models with home button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pick-up in store. Some glitches with set-up and transfers, but were resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems to be a good phone. Still learning all the new features of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well and takes great pictures. No complaints other than the price tag.

    I would recommend this to a friend