Customer Ratings & Reviews

Great phone un like Apple products and the guaranties

Wife loves her phone. Activation process was a pain

Typical iPhone but not all data transferred easily

Went from android to iPhone still getting used to it

Great camera for a phone.I am very happy with purchase

The phone is a little bit larger than I would like

for a camera that has a phone feature and can text.

I'm satisfied with my purchased I made at Best Buy

I'm satisfied with my purchased I made at Best Buy

I’m a iPhone user and this is one of the best so far

This upgraded screen is great! I enjoy this phone!

I wanted this device so I could have a nice camera.

Seems like I have it on the charger more than last

Simply the best iPhone out there, say no more!!!!!

Microphone doesn’t always work, it freezes, the battery is old, it overheats whenever FaceTime is used; there’s a reason it’s as cheap as it is.

RE: Best Buy Executive Office - Case: 246227813 Good evening Alexandra, Thank you for forwarding this, however, like everything else my dealings with best buy have not been easy as your links will not open so again I’m at a loss & ready to contact Solve it Seven to discuss my frustration of the inability to resolve my issue with my I-phone XS as I have already reached out to Best Buy Corporate! Nothing to do with you as you have been very pleasant & tried to offer me something, however, after paying approx. $ 900.00 for a phone that is absolutely useless & interfering with my carrying out my nursing skills with patient care since I have not been able to hold a normal conversation with patients as the calls keep dropping or failing & it’s impossible to complete my assignments as directed! In such a difficult time of Corona virus I should not have to be dealing with this issue & should be able to help my patients!!!! I have also completed my survey requested by Best Buy & unfortunately I should have forwarded a copy to myself as I was sure to mention every detail of the run around that I have received by Best buy! Please feel free to share this with your manager as I would be happy to speak with him again as both apple & Verizon believe that Best buy is responsible Absolutely dissatisfied Customer!

The sides are too hard to hold and easy to drop. I had trouble setting it up and had to reboot it to get it to act right. I am currently getting average use on it, still learning it from switching from a Pixel.

Sound disappears every once in a while- I cannot hear people people and they cannot hear me. I have to shut it down and turn it back on, that so far has been fixing the problem.

This product was only "eh". After only having it for about a year and 6 months, it ended up going out on her. She had to end up buying a new phone. Definitely not cheap to do that...

The phone works well all areas. camera is good. The phone is a bit pricey and has no options to buy it out right and not be stuck by the dictatorship of the phone companies. overall though a nice phone.