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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,213 reviews
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would be much of an upgrade but the pics are awesome and the face recognition works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from a 7+ and wow, what a difference. Speed, display, facial recognition all light years ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Compact Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the surface of the phone is all phone and it's small enough to put in my pocket/purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It is my first iphone and I wish I had gotten it earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, face recognition works perfectly, and the camera is even better than the one on the 8Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever had. It’s all screen! Slim and light. Battery seems to not drain! Like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life. Facial recognition excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my iPhone 6. Facial recognition works flawlessly in the battery is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to do date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS is the best smartphone of 2018! Before my new XS I had Samsung Galaxy s6 edge for almost 3.5 years. I bought it back in May 2015. I was very happy with my old phone, but after 3 years the system start slowing down and I stopped receiving Software updates. Back in January 2018 I bought my wife an iPhone X and I really liked X's fast processor and the True Tone screen. She was convincing me to buy an iPhone and change to Apple products. I finally made a decision in the beginning of October and purchased my first iPhone! I tried XS Max, but felt it was too big, so I bought XS instead and never looked back. I love all the features and awesome specs! Great screen, speedy processor and amazing camera! Highly recommend iPhone XS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Battery life is great. Love the new features. A little heavier than previous phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow this iPhone kicks butt !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone I have ever bought and the most realistic pictures with super lighting speed chips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it right now for the review. Long battery life, not too big or small. Just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love EVERYTHING about my XS! The camera on the phone is amazing and all the features are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new XS! Pictures look amazing and I love the facial recognition. Would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 to XS. Well worth it! Great camera & love the face id feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. The camera is incredible. The face recognition is the best feature on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! It takes AMAZING pictures! It is the perfect size and I love my gold color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let them rag on this phone. I love it BECAUSE it's the smallest of the recently released iPhones (the XS, the XS Max, and the XR). I needed a new phone and this one is the least huge of them all, and it's plenty big for what you need to see. It looks great, and my only trouble has been with a faulty SIM card, which my carrier promptly replaced. This is my first completely new iPhone, and I'm glad I made it my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love not having to use a home button.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. Definitely love the face recognition. Losing the home button was genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality/ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to upgrade from iPhone 8. Love the screen size and camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 6s and it’s def noticeable when it comes to look, speed and features!

    I would recommend this to a friend