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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,213 reviews
  • Rated 4 out of 5 stars

    Love This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. love the lesser bezels, new camera. The only reason for 4 stars is wish it was a little bit cheaper and came in different colors like the XR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is fast. Face recognition is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so fast and wonderful to take pictures with. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing well design. great phone i love the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many useful features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a personal assistant and a motivational coach on my wrist. Very easy to customize the watchface so I can access my most-used features. I am exercising more consistently, can easily see and respond to texts, and I get reminders of upcoming calendar events. I love this watch even more than I thought I would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camera on this I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size & camera on this I Phone XS. The camera takes very crisp clear photos to post on Instagram. Phone fits perfectly in my backpack & purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Time Iphone User! Upgraded from the Iphone 6s. Took a bit getting use to with the no home button but it didn't take too long. Very intuitive and really like the way the phone is set up. The price tag is a little high so I would recommend for anyone who has a much older phone and is making a bigger jump for a new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my iPhone 5s to a 10s. Wow! What a big difference. As expected, the iPhone is very user friendly. I love the camera. Portrait mode is awesome. With the spread sheet, power point, and word-like apps, I'm wondering why I still need a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera, OS, Oled screen, perfect size, Retina display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have about this phone is the price. Otherwise it offers everything I need. Great camera great battery life and great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apple lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever iPhone, I’ve always loved the customization of Samsungs and was nervous to switch. I decided to go directly to XS because I didn’t want to get used to the home button on older versions since I’ve never dealt with one off a Samsung. Easy to get used to and awesome phone screen resolution and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, camera is great, emojis are fun,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Awesome camera, great battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone XS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking at this model for a while and finally decided to purchase and be able to continue all the great things I love from my previous iPhone but take advantage of the new features especially the cameras and portrait mode. Only had it a short time but it's exceeding my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera features. The cameras performance makes me a better photographer than I really am. I use the health app to track my steps and mileage. Very helpful in competition we have at work. I’ve been an IPhone guy for years and love their performance and durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice but pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit of getting used to but overall it is a great phone. The camera is great. I love the size! I can actually see it well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everybody knows what they are getting when they purchase an iPhone these days. My previous phone was an eight. This phone keeps a charge all day and then some. Could probably go a few days without charging. The wireless charging is a nice feature but you have to set it on the charger correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone XS from an iPhone 6. It is taking me some time to get used to the weight and dimensions of this phone compared to the 6. The clarity and size of the screen is as good as advertised. I have also found the scrolling to be more smooth and effortless. So far I am happy w/ my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife is happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my wife to use in place of the Pixel she was using. She is very happy with the photo management software and camera. When she is happy, I am happy. I would recommend this to any guy who is the IT person in the family because it just works better than the other brands out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can put two SIM cards on one iPhone (w Verizon). Solves my problem of having to carry personal & work cell phones. Beautiful & clear display. Incredible battery life. Water immersion built in. Wonderful clarity - & all those apps!

    I would recommend this to a friend