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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,213 reviews
  • Rated 5 out of 5 stars

    The camera is amazing, as is the screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll preface by saying I upgraded from a 5s, so anything would be an improvement. That said, the camera and screen on this new iphone is unreal. The pictures are so crisp and the portrait mode is amazing! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Does It Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to deliver innovative products with great applications that enhance the quality of everything you do with the iPhone. Other cameras may be better, but Apple uses its software to enhance images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality you expect from Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired the old 6s and did not want a large footprint for my phone because I carry it daily. We need these devices for convenience and emergencies. Carried daily and it needs to take the punishment without punishing me with bulk. See too many people with huge phones hanging out of their pockets or they leave them because they take them out to just sit down. Seriously by an iPad if you need that much screen or buy updated glasses if you cannot see! If you take pictures at night look at the next generation phone. This phone is performing flawlessly even after being dropped several times. Apple products are not cheap but reliability and quality never is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, little pricey, but better than my 6S, excellent camera, awesome design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O.M.G. LOVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my iPhone XS!!! The best iPhone so far. I am one of the beta testers and I have yet to come across an issue with any function on this bad boy! Loving the face recognition!!! Soooo sweet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 7s so this phone has exceeded my expectations in terms of display resolution and camera quality. I have a car that allows wireless charging so this feature is very convenient for me. On the flip side, battery life is poor. I feel like I’m constantly charging he phone which I thought I would be doing less of. Overall great phone but you will have to bear more charging sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the IPhone 8 and I love it! Def would not recommend upgrading from the X, but upgrading from any other iphone is totally worth it if it’s an option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new battery life is excellent! Only downfall is it is noticeably heavier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great camera is very clear, one down fall is phone is heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great camera that still fits in my hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone XR for months. It was wonderful as a product but just too big for one hand texting and easy selfies. This Xs is perfect for all those functions. Pricey but hopefully worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous looking phone with all of the latest features. This was for my daughter; the BOGO offer was a big swing factor as it allowed us to get two phones for just a bit more than the price of one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a bit heavier than the previous version, but I am really happy with the phone camera quality. I have two children, so I take tons of photos. The quality of the photos and videos are superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone coming from iphone 7 or older

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife. definitely a step up when coming from an iphone 7 or older. I believe this model is quite similar to iphone x and 8 so I would not warrant an upgrade if you own those phones already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for over a year now and it still works really well. It's definitely worth it purchasing if you don't want to pay for the more expensive phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera slightly bigger than my 6s but slippery without a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about going from an iPhone Plus to a smaller device. However, the screen size is the same real estate and I love having a smaller devices again. Have absolutely been loving this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about going from an iPhone Plus to a smaller device. However, the screen size is the same real estate and I love having a smaller devices again. Have absolutely been loving this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded an iPhone 7Plus for a new iPhone XS and I have been presently surprised! No home button...no problem! This phone is so easy to use, the screen is vibrant and battery life has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I PhoneXS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great buy! I think I will enjoy the camera portion of this beautiful phone the best..,excellent photos. Glad I had helpful, knowledgeable, and friendly sales associates at this store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Apple iPhone XS 512 GB as I need all the memory and the camera is so much nicer than the older versions. Glad I made the upgrade to this phone. Just wish it wasn't so expensive.

    I would recommend this to a friend