Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,213 reviews
  • Rated 5 out of 5 stars

    Amazing camera!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! Got to replace my iPhone 7 and it’s my favorite one yet. Photo quality is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 7 Plus. Portrait in selfie mode takes great pictures. Would recommend if you have anything older than a X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone and the way it takes pics. Just which they had a larger color selection of phone cases for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Lots of memory and just the right size — not too big and not too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my iPhone XS! It’s a great size and the gold color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from an older model

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin with brilliant colors and amazing resolution when taking photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes this phone. The camera is better than my XR but costs more money. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek and intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and intuitive, easy to set up and transfer from Android. great screen resolution and easy to access functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing on this phone. I’ve never seen clearer pictures and the videos are so great! I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new features and camera of this new model are great...but it is expensive...used the $100 off during Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Size does matter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of a BOGO and purchased an XS for myself and an XR for my daughter. I previously had a 7plus which I loved, although I guess occasionally was a little bigger than I may have liked. I went back and forth between the XS and the XR, ultimately choosing the XS because it is the current "flagship model" but now this is occasionally smaller than I would like. Only time will tell if I end preferring my phone big or small. otherwise, great apple product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to not having a back-button. A little smaller than my wife’s XR, which is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat the xs for now

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my mom for 2020 xmas Have the max myself and love it my mom will be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgrade is a little larger than my old 5SE. But I’m getting used to swiping without having to think about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my teenage son who is a senior in high school. He loves it. Face ID is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this phone is very clear and easy to read. Keyboard "buttons" are a good size for larger fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my kid. So far she really likes it, especially the Face ID and wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger screen than my old iPhone 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone Xs has amazing features which I’m working on discovering and using. The camera takes amazing pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes great pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 15 year old daughter, she LOVES it (she had the iPhone 7, also good but wanted newer model). Pictures and speed are amazing. Gave it a 4 star because the price is high, but BEST BUY had the best price deal for the holiday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs is Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Xs! It took a little bit of getting used to not having a home button but now it’s no big deal.

    I would recommend this to a friend