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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,213 reviews
  • Rated 5 out of 5 stars

    Wife’s favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the phones the wife has had this one tops the list compact in size but a giant in social media potential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Forever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps it sleek clean and simple. The iPhone XS is such a beautiful phone. Camera quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated to a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about 5 years since I updated my IPhone. I chose the 10 and it’s a great phone. Love the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. No issues. Hasn’t broken down yet. No trouble with the screen cracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super most favorite phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what made me jump from android. first day I knew I should have switched years ago. camera is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a slave to Apple for life, so obviously I love the new iPhone XS. Thank you for making a phone with portrait mode that is small enough for my hands. The only downfall is that apps like Snapchat and Facebook are formatted for the screen size of the iPhone 8 and earlier, so you have to do a little finagling to be able to post the full pics you take on the XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is great, and the battery is amazing. Easily lasts a 12-14 work day with 50% left when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is bright and super clear. Face recognition takes some getting used to. Battery life is awesome. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, beautiful, excellent camera. Super excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. This camera is AMAZING. The phone itself is sleek and beautiful. The Gold is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new iPhone XS, an upgrade from the 6S. It's an Apple so it's beautiful and works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new iPhone and my wife got hers for free! Love the new screen size and new camera functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone is an Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is an Iphone. Nothing too exciting. The full size screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone so far. Huge 500g memory. And long lasting battery can’t go wrong with the new iPhone XS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xs is the perfect phone. Great vivid pictures, screen is so much better than any other iPhone I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously its the best apple has to offer right now. Works consistently well. Great camera, especially video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it was a good upgrade for one of my family members and agrees it's better than iPhone 8 Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone only user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After android came out and kept crashing on me and couldn't answer calls so many years ago i will always get another iPhone.No more lost jobs because i can always answer the phone and so glad i no longer have to deal with at&t's service since 9 years ago. Thank God! This Phone works great had it for a couple months and the cordless charging is why i forked over the money for this one. Oled screen and no more frayed cords which i have many i have paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, just wish it was cheaper... $$$

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it’s an iPhone. Portrait mode makes me feel like a professional photographer. :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smaller alternative fromPlus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the screen is bigger than my 7+ yet fits easier in my pockets and allows for one hand operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the double camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with intense clarity. The screen is the best on the market. Photos are so clear and colorful.

    I would recommend this to a friend