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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,213 reviews
  • Rated 5 out of 5 stars

    XS iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Larger, clearer screen. Use is different from my previous iPhone 6 but easy to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult for me to adjust to not having a home button but now I like that better than I did the other I still don’t know quite how to work the phone and take it manage of all of the features but so far it seems really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone in so many ways. The camera is amazing and video quality is unmatched. Great phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, especially if your into iphones, really good quality pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 to the XS. I have had no issues and love the speed and overall quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 6 plus. Love that the screen is bigger on this than the 6 plus yet the phone is smaller overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years with the 7S, this is a major upgrade. I love the facial recognition feature and new OS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Expected from apple, camera lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as well as every review states. Camera seems to overly process each photo taken, My iPhone 7 photos were had a much more natural look to them. Its a shame that Apple charges more and more for every new phone release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone purchased for my daughter. She is very happy about the camera and the clarity of the pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Took great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Wish it were cheaper but it works great and took beautiful pictures in hawaii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality, great value for pricing. Great packaging. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an iPhone user for years. I downsized after years with the max because the larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the price is too high but the performance is also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance of this phone is absolute madness, I can edit videos on here, run fortnite at high settings, store tons of 4k 60 fps video and etc, the only issue it has is that the battery life isn't as impressive as I'd have liked, but its battery is very good at conserving power, so if its not used much it can last a week if you just have it in low power/rest mode whenever you don't use it , impressive performance and benchmarks too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the new iPhone releases are great, and this one is no exception. I love the face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 6 and it works so much better. Took a little getting used to without the home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMING FROM A 6S, NO COMPARISON THIS PHONE ROCKS. SPEED IS SICK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading from 6S to XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 6s this was a significant jump, physically the XS is a heavier/denser phone than the 6s so that hand feel was something to get used to for the first several days. One thing I do notice is that the LTE reception strength is 1/2 of what I received on my 6S so I'm constantly getting 2 out of 4 bars rarely 3 bars, given that this is digital not analog conversations don't appear to be impacted. At this point the reception strength is just visually misleading and it has not impacted performance. It's working well and if your in the market for new phone this is recommended if you want the latest Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new features like the camera and the screen and waterproof but battery life is shorter than the 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a se to new Xs and best move ever so much faster and larger dispaly, love my pictures!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a longtime Apple and iPhone user. My last iPhone was the 7plus and I decided to get the reg XS, since the screen was comparable in size. Not sure why this one is so much more expensive and what the hype is. It is indeed beautiful and the FaceID is neat, but would I recommend others to pay about $1k for this phone? Not sure... If the X is still around and was cheaper, I might go with that. If u r a diehard apple fan though...u r going to get this. Screen is noticeably bigger and like I said — it’s preetttyy.

    I would recommend this to a friend