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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,213 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with my car using Apple Play. I love the face and voice recognition technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my GF. After a week iPhone Xs is a worthy upgrade from the series over the years . Day to day use has been seemless, I'm impressed with the camera after attending a wedding. It's battery has lasted when more the average use to get by the day. I'm actually will be purchasing another to replace my mother's iPhone 6 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally the Phone I've waited for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone XS for its size, the improved camera and memory capacity without upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from Android phone, has taken a little more effort to transfer data & learn functions. Think I will appreciate more when football season starts, watching my team on the larger, clearer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the buy one get one deal and love the new phone. Best feature is facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always another awesome smart phone from Apple. Love it! Perfect size for my hands without compromising the screen size I’m used to, switching from IPhone 7plus. Very fast and responsive. Great camera. Fast to charge and it holds battery life really good. I also received great service from Best Buy. Very easy process from purchasing online and delivered straight to my place same day! I’m a very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 so there were a few learning curves (no home button and Face ID).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t upgraded since I bought the 6s. This thing is amazing and everything I had hoped for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not all that !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Apple products but nothing earth shattering here to me. Its good but save money and get iphone 8 plus if you can. Miss the home button. Lots of swipping. Not thrilled. Not a bad phone just average to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Size is perfect for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 6 before getting the 10XS. It's great. Easy to use and alot like my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first IPhone and I am very happy with it. Best Buy associate was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is similar to its predecessors with a lot of great features especially the Face ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to take pictures with. Easy to use then again for me iOS is easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I'm still getting used to new features, but so far loving the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my adult daughter and she loves it! It’s exactly what we thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did an awesome job upgrading from X. Overall, screen quality and look and feel is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new larger size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new larger screen size. Still easy to hold & much nicer to look at. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! Fun to use! I have found that I do not miss the home button one bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade for my daughter and she loves it. She really likes the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a terrific phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a terrific phone, Much faster than my old 6S so glad I got baseball enjoying it a lot!

    I would recommend this to a friend