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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,213 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade since I have had the 6s for so long. The camera is sooooo much nicer and the speed of the phone is amazing. taking a little time to get used to unlocking with the face ID but it has been great so far. Other than the fact you can't unlock it without looking at it like you could with the touch ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I can’t wait to figure out all of the new things I can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, fast, intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 6 to this Xs (10 ess? Xs? Excess? Man the Apple marketing team really flubbed the name on this one). Bad naming aside, it's a fantastic upgrade and I've completely gotten used to FaceID. It's responsive, fast, not as heavy as I imagined it would be and the screen is great. Pricey, but after 7 years I figured it was worth it. Hopefully this phone will last me another 7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get use to swiping up and not pressing the home button. Enjoying is so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from my 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sleek, easy to use, and I actually love the absence of the home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing! It’s just like having a miny computer in the palm of your hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great resoltion on video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video resolution, camera is better than my i7 much more options than the 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. Has lots of features and is a really cool phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price. A lot simpler to use than many others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my iphone 6s to this beast. it's fast and amazing looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Shes i to photography and she loves the new cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son, upgraded from iPhone 7, he loves it, camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was so easy to move data from my old phone. camera is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked into phone area and asked for assistance getting the iPhone and some accessories and the workers were very helpful in showing me where everything was to choose from. I upgraded up several generations this time around and am genuinely happier than I thought I was going to be with the newest iPhone. Would suggest apple care if buying outright and not through your phone service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with my new phones camera!!! A++!! Wish I had bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new iPhone X’s. It was very easy to learn. Nice camera and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really the best overall choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not getting into the Android vs iOS stuff, nor the value arguments. Just from the overall details of this phone for me it's the best. Yes it's expensive, yes you either love or hate Apple's ecosystem but look at the details here. PERFECT size, fast upgraded (from X) processor, excellent camera, wireless charging, and smooth UI and integration. It really is the best overall choice FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the new features! Person who helped us in store was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 6 plus this phone still is a great size, the new features are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone was only slightly larger than my old 5c so very comfortable to carry.

    I would recommend this to a friend