Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,213 reviews
  • Rated 5 out of 5 stars

    Fantastic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Takes great pictures, sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on line prior knew what I wanted. Bestbuy had the lowest price for my Iphone xs. Clicked on it, put in my info and boom. sold and set up with my Verizon account. Shipped to me 3 days later, brought it to the geek squad they gave great support and now I am smiling as I look at my lovely new phone... All good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it switched from the 8 plus. Love the size without the bulky feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is way better than my other 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend people trade in the first run iPhone X for this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what is expected from a new iphone... overpriced and over hyped but still one of the best phones on the market. Great camera, and super easy to set up from my iphone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few iPhones in the past and the new XS is smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I wanted and more! The camera is amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone Xs is amazing! Super fast and works for absolutely everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for anyone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love it. Love the camera. Great size and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She’s Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s new phone ( replacement for her 7+). She loves the FaceID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and letters crisper, battery life great! Many cool new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 6S, it took a little to get used to the lack of home button, but this phone is awesome. Fast, capable, great memory capacity, incredible photos and videos--this does it all. Obviously has the full Apple Store with all of its apps behind it as well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and has great features. Definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love about this new phone?! Great features. Love Face ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my iphone 6 for several years, it is time for iphone XS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone. Hard to get used to no home button but good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting more and more pricey.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From iPhone 4, 5, 6plus then Xs, the price is getting up and up. Bought Xs like year ago, so far so good. Hopefully I can use this phone at least 2 more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT IPHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone, very fast and the service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone or Bust

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does everything I need it for and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Camera takes beautiful pictures. Screen looks good.

    I would recommend this to a friend