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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,213 reviews
  • Rated 5 out of 5 stars

    Love the Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy the iPhones. The face recognition works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...great battery....great resolution...love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use. The camera is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would be a five star but for the exorbitant price, the phone is quite the machine and one week in it has been great. The face ID thing is impressive and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my iPhone 4s that still worked but was asking for retirement. I don't upgrade often, so I went with the latest technology, and yes at the higher price. The OLED makes the difference. I just bought an LG OLED TV at BB and love it and OLED technology. Once you have it you will never go back to LED in older iPhones or the XR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and be features. Worth the purchase to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crisp features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are sharp and easy to use. Camera takes great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and new features. Upgraded from a 7 and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Stable. Well built. It’s just an amazing device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone/camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. So many features and the camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great update and the camera is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade and the camera is its best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot different upgrading from an iPhone 6 to this! Took at least a month- but now that I’m used to it I have a hard time using my old phone! Lol, it’s nice but I think the price was ridiculous! Wish I would have been able to wait longer to upgrade but the battery in my 6 would never last, even after they replaced the phone 4 times!!! Ugh...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works like we were told. Nice battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone quality, features and great battery life..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like this updated version. nice camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is faster and more responsive then my old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Got used to not having a home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is like nothing I've seen before. Best iPhone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from the iPhone 6 and this is has best pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone price, iPhone quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS is a good phone. It is slightly larger than the 6s that I upgraded from. The screen is fabulous and the performance of the phone has exceeded my expectations thus far. This phone comes with a hefty price tag, which is unfortunate but seems to be the trend these days, however the power and capabilities of this phone make it justifiable.

    I would recommend this to a friend