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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,213 reviews
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great for all ages, classy, big, powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a nice screen and is a good size. The camera isn't as good as I had hoped. I think the iPhone 11 might have been a better choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the color of gold. I was not sure I would like it but definitely different. the screen size it nice also and the picture quality is better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android because of the camera. It really lives up to its hype. That said, the phone is still an Apple product, complete with all Apple annoyances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to finally have portrait mode. Great pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heats up in summers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever purchased for my self. Got it as a birthday gift for myself. it has paid back all. Super strong and has withstood all falls without getting and crack or dent. However, in summers, it heats up and freezes all apps from working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Looks beautiful, and is super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that the screen is same size as 8plus, but less bulk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement phone nice quality and camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth. Big screen without the bulk of a bigger phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves this phone. He especially loves the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone has a great camera and easy to use features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is the best - love the classes from Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ones yet! The camera on it is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition. This is a great phonr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless charging function. The screen is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and I love all the storage it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I love all the iphones sooo good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone. The camera on this phone is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone X’s Great camera Good for FaceTime.

    I would recommend this to a friend