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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,213 reviews
  • Rated 4 out of 5 stars

    Excellent phone but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone deserves a five star rating for its functionality. I gave four stars because the price is very high in comparison to phones that compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new iPhone to use and take pictures and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few days to get accustomed to no home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and Beaufiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest iPhone yet and has a gorgeous casing/screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a excellent phone the camara and picture colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is incredible, the camera is out of this world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone at high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way but when you can get the XR for at least $250 less with most the same options... hard to justify the $1000 (at least) price tag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use but-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this iPhone but I do miss having a home button- it is taking me awhile to get the “touch” the camera is a lot better than my old iPhone -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome Love the Face ID and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the space provided. Will last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this is a lot faster then my iPhone 7plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple. You love it or you don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used iPhones for years. This is, probably, the most responsive and comfortable phone I have ever owned. I'm glad I spent the bucks. I thought about it, but, Apple came through, again, with flying colors!! Don't talk yourself out of this phone because of the price. You get what you pay for. Excellent machine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone X and all it's great features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, the hype is real.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still just a phone, a camera, and a computer, with multiple apps. But the camera is whyI got this, and it is amazing. It replaced my 7-plus and has even better image quality— which is important to me. The surprising niceties are that it’s actually a little quicker and smoother and easier to use which I was not expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone take some getting use to with the face recognition. Smaller than 8plus which I like. Nice size to hold in your hands. Overall good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED screen is fantastic and the phone is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to use with differents carriers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 iPhones XS and I ask if they are unlock so I can use with different carriers in other countries and the salesman told me that is like buy at Apple store (unlock) so when we check outer find that’s not true. We can’t use with different carriers. I going to return it and go to Apple store and get the real ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the iPhone XS for about a week now, upgraded from an older iPhone. The first thing you notice is the performance. Everything is just so mich faster. FaceTime is awesome and works even in very low light situations. The OLED display is fantastic providing great contrast in my pics. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a iphone. Switch or upgrade as necessary. Now with more control on our privacy, its the best product out there. Missed the days when carriers were providing the upgrades for free, Thanks for ruining it for everyone T-Mobile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the top of the line for phones. The facial recognition feature works very well. Other than that, not much new from my iphone 6.

    I would recommend this to a friend