Customer Ratings & Reviews

This is my 4th iPhone and I continue to be amazed at the quality of these phones. I have never had any mechanical problems with any of my iPhones. Each one has had additional new features and i’m looking forward to learning the new ones available on the XS. I already know this has a phenomenal camera.

Great picture, great camera. I love the face recognition. Takes a little adjustment to get used to the not having a home button and to new commands, but is worth it! One downside is another new charging chord. Otherwise I love it.

I did purchase it for my wife. She still likes it. Great design as always from apple.

Workmanship is precise, and the design is very cool. Takes great picture and videos. Transferring data from old phone was easy. Face ID works great, although it is inconvenient when you cannot face the device. It is frustrating to not be able to use earbuds for older models or conventional headphones.

My wife loves the phone. I would recommend getting the largest memory option available since you cannot add a memory card.

This is the third phone I have bought at Best Buy and overall the process has been much better than when I have gone to a Verizon store. However, the so called "Verizon" expert did not complete the process so after trying to activate it through the Verizon website with no luck I finally had to call and then was able to get it switched from the old phone to the new one. It seemed liked the guy was ready to leave and rushed things a bit. No problems with the phone otherwise.

I broke my iPhone 6 six months ago and refused to get a new phone because I didn’t think I liked Face ID and didn’t want the 8. I had all these ridiculous ideas about it within one minute of having my new phone iPhone, I laughed at myself, and how stubborn and wrongly opinionated I had been.

Face Recognition so I don't have to get into my phone with a code, The Emergency Call sequence, The CAMERA amazing new edit features and overall phone improvements. The SPEED and visual effects are so much more amazing and I'm still learning new features all the time but I SIMPLY LOVE IT!

I came from an Android, I wanted to try out an iPhone once. It has been a pretty good phone, very easy to use.

Purchase iPhone X’s, upgraded from iPhone 7. Adjusting to changes, I’m appreciative of speed and enhanced features. I do wish the price was less, however I’m entrenched in Apple eco-system. The reps assisting at BestBuy were very supportive and made the transaction so smooth. Very courteous!

Honestly, I have always used the larger version of the iPhones. but this phone is great. Love the camera and it has great power for everything I need for it to do. Using the hand gestures took some time to get used to, but once you master them it'll be hard to go back to a button.

Honestly, I have always used the larger version of the iPhones. but this phone is great. Love the camera and it has great power for everything I need for it to do. Using the hand gestures took some time to get used to, but once you master them it'll be hard to go back to a button.

This is by far the best iPhone ever. Caution to early upgraders on Verizon, if your current iPhone was purchased at Verizon but you want to upgrade early at Best Buy be prepared to spend two months fighting with Verizon to take back their device and credit you the remaining payments.

This latest model has many functions and I love it! Takes some getting used to from the older versions but changes are good. Prior to Xs I had the Xr. Major difference. My had doesn’t ache from holding the super wide Xr anymore. Picked gold because I never had this color before.

I traded my iPhone 6 in for XS glass black color. It is beautiful. I love all of the features and easy of the swipes. Now I can open many apps with my face as an ID. I do recommend a case for this glass type phone because it is slippery. I am so happy I upgraded. The photos are awesome!

I had the iPhone 7 and wanted a deal to upgrade. I upgraded from 6 to 7 and apple gave me $650 credit. Those deals are long gone but Best Buy gave the best deal. $100 off which is $4 a month and there was a coupon for any apple product receive $25 back. Best deal for a Verizon iPhone

This phone is the latest and greatest version and enjoying the new updates that were added to it, definitely worth investing.This phone was available in three different sizes and we always like the smaller size so to be able to choose from smallest to largest was definitely a plus.

It is everything they said it would be. Easy to figure out how it works, I actually don't miss the home button. Facial recognition is crazy, it works so fast. Before it was really hard to play games on my phone, with this one it is so easy. So glad I made the jump to the newest phone.

I'm enjoying the upgrade from an iPhone 5s. The picture quality and speed is definitely noticeable. My only negative is the overall size of the phone. No longer can I hold the phone in one hand and text which I could easily do with my 5s. But, overall, very pleased with the purchase.

I really like this phone ans I am enjoying all the new things the iPhone X has to offer. The camera is out of the park good!