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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,213 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new I phone, but price is a premium for a smart phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this phone he is super happy with the battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple's best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the company that essentially invented the smartphone comes the most advanced smartphone Apple has ever produced. There is very little not to love here. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6s -easier to use than anticipated. Faster, great display and can do one hand operation. A little bigger than 6s in size but screen much bigger. Battery life as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves her new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech specialist at the phone kiosk were so kind, respectful and extremely helpful. I will definitely go to BB in the future for any phone purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is there to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held on to my 6s until I just couldn't stand it anymore - this thing is a revelation - performs under all kinds of conditions - not a picture guy, but my photographer wife adores it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, the camera great and the sound clearly!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and everything about it. Even better buying through Best Buy over a Verizon store. Better experience and more personable. Went there for my last few upgrades as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is close to an iphone 11 Pro at much less cost. Excellent price from Best Buy and it arrived early. I got the Verizon version since that's my carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. With the iphone forever option my monthly payment stayed the same but I got the brand new iphone. Love it so much. The gold is such an amazing color. Well done apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera long battery life does all you can ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently upgraded my iPhone and gosh am I happy I did! The XS is truly an amazing phone it can do anything you want from a smart phone better screen than any previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. I'm surprised at how good the facial recognition works and at 256gb its a beast at how much it holds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my iPhone X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my iPhone X 2 years ago. I like the gold color but Apple is not making the same color for the iPhone 12. I keep it in very good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and runs smoother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs faster and smoother than the IPhone X. The extra 1GB of ram compared to the X makes apps run smoother and loads quicker too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected quality of Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be an excellent phone. My wife exchanged it for the Xplus. Based on the X plus, it would be an excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this is a good cell phone. I bought this phone for my Mom and she likes it so much. To be honest, I cannot tell the differences between this one and my previous version X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update our phones and the Best Buy associate made it fairly painless. Seems like a lot cash for a phone, but I trust Apple to provide a few years of reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best iPhone yet love the pictures are bigger once I learn how to use it love the style way better than any of the old ones I am recommending it to anybody that asks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple IPhone XS has worked well so far. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal.

    I would recommend this to a friend