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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,213 reviews
  • Rated 5 out of 5 stars

    Best IPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this IPhone Xs. I upgraded from the 7+ and it has been a huge difference. From the brighter clearer screen to the lightning fast processor I just love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but oh so pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the understated gold color. Super classy and looks great in a lot of the clear cases. My mom loves her phone. However, I can’t discern any differences between this phone and the regular X. Makes my mom happy though, so it is worth it in that sense. If you have the extra money and want a pretty phone, this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new model iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone Xs is a good solid improvement. With a faster A12 Bionic processor apps open a little faster and browsing seems faster. I am glad I upgraded! Very happy with Xs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is impressive, and it is very fast, it flies every time you open an app, the camera takes better pictures than the iPhone X and it shows! Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still rocking. Battery drains a little faster than I’d like. Checked settings still drains more than id like. Will update in a few months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's an I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Photo quality is improved as well as the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, even held up fine after dropping in water for a few seconds! My husband likes it, and it is hard to get him to upgrade at all:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone body!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone ever, and I absolutely love it. The camara features are great! I would recommend this phone to anybody. All the colors it comes in are very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, I finally decided to upgrade my iPhone 6s. Loving my new iPhone XS. I wish they still had rose gold, but gold will do. Love portrait mode, Animoji, and Face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a battery that will not die. Besides the extra battery life I am enjoying the excellent photo quality and the facial recognition to unlock the phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone You Can Buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite iPhone!!! Crystal clear pictures, great sound quality, excellent reception, battery life is exceptional!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and louder speakers, I miss the home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone along with its excellent camera has recently provided some great pictures of my grandsons first homecoming with his girlfriend, I highly recommend the iPhone X’s!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked up on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get it this on sale and I have been very happy with it. The battery is ok, not as good as what I had but it's a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the ES iPhone , but they were out of that model at location I was shopping at. This model turned out to be a great choice for me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just another Iphone...yawn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it is the holidays, Apple had to have a "new" IPhone....does pretty much what the old IPhone did...just a slightly better camera... So..if your current IPhone does what you want or need then wait until Apple produces something actually "new" before buying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Performs exactly as described by other reviewers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone performs exactly as described by reviewers. No surprises,and no problems. Cost is outrageous though, and it will be quite a while before I purchase another phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older daughter.. she loves it.. she will be going to college this fall and this phone is perfect for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7s that was still working great but I wanted the upgrade. This phone is all the 7 was but faster and more toys. I hope it has the same longevity as my 7 did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone - gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS is another good step forward for the iphone.

    I would recommend this to a friend