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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,213 reviews
  • Rated 5 out of 5 stars

    Best iPhone purchase I've made!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the iPhone XS!! The money I spent for the phone was totally worth it!!! I'm so glad that Best Buy had this phone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Apple fan! Got this phone for my son, and with the price tag I thought there would be a lot of difference between this and the 7. I was disappointed to find that with the few things that were upgraded, they were not significant enough to warrant the rise in price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted to make the leap into Apple IPHONE AND SHE IS GLAD THIS IS THE ONE SHE CHOSE, LOTS OF GREAT FEATURES. And is not heavy either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had, water pref down to 160 feet and other items that I am just learning this is an awesome phone can do everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and takes beautiful photos. Can’t beat the usability of Apple products and they way they interact with eachother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. It has the wireless charging, it unlocks with your face. Even while wearing sunglasses. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i deciced to make the switch from Android to Apple. The phone works so smooth, "Move to IOS" app helped with the move, happy happy happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love my iPhone there are times though when the screen will not detect my touch but other than that I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone. As I have loved all the previous iPhones. But it is way over priced. That is Apple’s doing..Best Buy had the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for information.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the sources to make my life full of information. Camera, gps, internet, etc. makes things in life more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I thought I would miss the home button but this is actually easier now. The phone is fast I am Quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was a gift for my son and his first ipone. So far he loves it and is glad he switched from an android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Camera Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Face ID function. Very easy to use. Upgraded from an iPhone 7 to this new toy, camera is a two step upgrade. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone still stands to the brand name and Xs is better than the other models so far, no complaints so far. A good gift choice for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone it’s in the right spot. More screen like a IPhone Plus but with the size of a normal iPhone. Screen it’s brighter and camera better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in a well worn IPhone 6 for this XS and love it. BB made it easy to transfer all my data and apps from the old phone to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Camera! Love the VisID Rec. Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone! Great Camera. Love the VisID facial recognition. Beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right phone with the right storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 64 gig but opted for the 256. I’m very happy with my decision. I love my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that assisted me with this purchase was very aware of the product features and did an excellent job of presently the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifetime iPhone user and this one is awesome. Upgraded my wife while I still use an 8, but will be switching as soon as my contract allows!

    I would recommend this to a friend