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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,213 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all new apple products there is some discovery learning. It is intuitive though and been a very nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS is a great iPhone with amazing camera features. I had the iPhone 7 plus and it was worth to upgrade to xs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iPhone is great. Much quicker than my old 6s. The screen is much sharper as well and it takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; intelligent phone wth all the bells and whistles. Great camera that takes wonderful pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded my wife to the Xs from a 6 Plus and she couldn’t be happier with the new phone. This is a great cellphone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Cell phone. Shipped to me as described. Best Buy is a great place to order from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect from an iPhone? It's good. Not any better than the regular X. In my opinion, not worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest price on street....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred all photos, contacts and messages for me. I only wish I needed two of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first i phone, I can’t believe it took me so long to purchase one for myself. This phone is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good product. Easy to set up when I got it and it arrived in good packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep, this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about everything you need in your pocket computer. Be sure to use cloud storage if heavy photo or video storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as an update to my old iPhone 7, this is a great item, I love the new features and the great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to my wife and she loved it! As her hands are smaller than my, the XS MAX wouldn't be great for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great product . love the color and weight. plus 7 other characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SCREEN IMAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF IMAGE QUALITY IS YOUR PRIMARY CONCERN AND YOU HATE THE BUTTON ON THE BOTTOM, THEN THE UPGRADE IS WELL WORTH IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, love the fact that the screen is bigger than previous models, but the phone still fits in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Apple products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the iCloud to transfer from device or computer to another with ease blows android out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the improvements on this new phone! Camera features are really nice for my line of work. Apple did it again!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, no issues with the transfer . The weight of the phone is nice as well with the glass front and back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fit that securely protects my iPhone XS. Especially love it because it nicely showcases the phone’s color

    I would recommend this to a friend