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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,213 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6S. This is noticeably faster with bigger screen but still fits comfortably in my rear pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my last phone for 4 years, this new i-phone took a minute to get used to, but just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best camera ever, and the design is very professional. I especially love this iPhone in Gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this one up for my gf. At the end of the day it's an iPhone. However it was quite the upgrade from a 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is your standard overpriced apple product. Nothing groundbreaking about it but it is sleek and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and its functions. We have always been apple users and this is another great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece. She doesn't need all of the memory the other phones have because 64gb is still a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very nice camera. Very safety with face recognizing. Awesome 24 months plan to pay. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone is an Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is an Iphone. Nothing too exciting. The full size screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen size and all the extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a Samsung believer. He loves the simplicity of this phone! Great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is very easy to use I changed over from Android I did not have any difficulty adjusting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and convenient features on iPhone X! The phone is easy to use and has a great screen and nice feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the swipe. Love the screen display. Love the camera. Love the speakers. Loved the Bestbuy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first time i buy a brand new iphone from buy, i like it and the service from store was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjusting to not having a home button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone. I’m trying to get used to not having a home button. But I love the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything you want in a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Nice camera. A lot of features. Makes a nice gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone !! Always get iPhones !! Everything transferred over !! Enjoying !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a iPhone 6 to this was a big leap forward. Faster, better screen and overall just a better phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the size and screen clarity. Battery life is very good. Don’t notice the processor speed do much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest iPhone is fantastic. The pictures are spectacular, love the new portrait mode. Highly Recommend.

    I would recommend this to a friend