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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,213 reviews
  • Rated 5 out of 5 stars

    Good salesmen team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bunch of questions and the salesmen answered all of them. I am confident I made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has no complaints about the phone, she has said that she likes the overall design of the iPhone X’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use phone love the color silver looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nailed It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another year, another new amazing iPhone. I haven't gotten a new iPhone in a while and this one blew my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great service at Best Buy. Was an easy purchase even on Black Friday!!! I love my iPhone Xs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Iphone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An expensive phone but well worth the price. Excellent pictures, fast processor and great looking phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone yet! Always go to Best Buy mobile for all my cellular needs. Great service and great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter hated to give up her old phone, but is so glad she did and loves this new upgraded version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Screen!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can it get better? Love this bought it for my daughter and she loves it!!! And it's apple, can you go wrong?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, excellent camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade phone for my teenage stepson, he was very excited about, it has a very good camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Granddaughter loves it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter. She didn't want a Galaxy S-10 but an Apple I phone and she loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a phone that can replace my dslr camera and i’m ready to go back to Europe to try it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good iPhone with great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is really good for an iPhone. Display is really good. Overall a fast and cool phone. Pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from an iPhone 6, and it’s night and day. Such a great phone. Pricey, but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from the iphone 7 to this one and have loved every moment of it the camera is amazing awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect screen size and has a better camera than the earlier model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, as expected for an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good in that you get what you expect, a functioning phone which works well in apple ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,fast, excellent and privacy protected. Very Satisfied with the performance. Battery last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 8th iPhone and I just can't use any other. Not a big upgrade from the X but worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate not having a home button. The phone is not as sensitive to touch as my IPhone 8 Plus. Reviews say camera is awesome but I enjoyed the previous model.

    No, I would not recommend this to a friend