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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,213 reviews
  • Rated 5 out of 5 stars

    Love the new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone XS camera is great, I like the bigger screen and no button. It’s fast and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying my new phone from a helpful knowledgeable professional and very polite salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Phone "D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Phone "D. I went from the iPhone 7 to the iPhone XS. Easy to set up. Works with Straight Talk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the iPhone XS so far. I had a 5s before, so there is a lot of new stuff to get use to. Face recognition and not having a home button is going to take time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sleek look and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. There are many useful apps built in as well. I love the camera quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons 16th bday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy with his new phone. It’s definitely worth it and surpasses every great review on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you expect and it costs what you expect too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone XS 256GB and its everything they said it was I’m definitely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery last forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone Xs. The battery life is the best ever. I can go all day without recharging. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacing an iphone 7 works great. like all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new Xs, it is user friendly and full of bells and whistles to make anyone enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good size display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery lasts much longer than last phone and all my apps, pics, and email settings were transferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new features, face recognition, larger screen and better display but price is extremely high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece, she loves it, she loves the Animoji as well. We use it when we facetime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand of phone i will ever buy, they always work and are user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sexiest IPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the IPhone 6, this is a beautiful upgrade still and feels faster, smarter and tougher. The screen is bar none the best I have ever seen. Love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color almost resembles the rose gold. The size is similar to iPhone 8, but with a larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, typical iPhone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade and hence got this phone, no complains!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love the iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love their iPhone? I certainly love mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device all around a good phone and best buy has some good deals on them

    I would recommend this to a friend