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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,213 reviews
  • Rated 5 out of 5 stars

    Good phone overall

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone when it came out and i have thoroughly enjoyed its simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and awesomo 4k videos, easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s on the expensive side but I needed a new phone and this is easy to sync with my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the IPhone 6 to the Xs and wow! This is quicker and has a better screen color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noticeably different speed and camera from the iphone X. Glad I made the upgrade/switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality, versatile, but expensive. Battery life is not as great, but it lasts several hours with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 6 to xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade. Phone does what I want and truly love it. Fast and still Apple friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Does everything that’s needs to be done plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iphone 8, so this is a really nice purchase for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my niece. Came in mail fast. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an iPhone before and so far I love it. It has taken some time to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She likes it a lot and she is in love with the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and great quality product. Switched from Android to Apple with no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with iphone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at very reasonable price. Very fast delivery from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt looking for something quiet as large as an 11 so this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i figured out how to work it without a physical button it has been great. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Golden Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fusion of metal and glass. Faster FaceID and it still feels solid in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different from the 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the bells and whistles. With Verizon, the Tech Coach, has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The XS has a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I Phone XS has great features especially the camera which has such great clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we were looking for. The price was good and the service excellent.

    I would recommend this to a friend