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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,213 reviews
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from a iphone 6s to iphone XS best investment yet. definitely worth the hype!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and nice features. The phone is very sleek and elegant at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a cheaper price. This is the best phone of last gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My previous phone was the iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phone was the 6 and new one is the new Xs. How could it not get five stars?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 6s Plus was smooth sailing thanks to Best Buy’s Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone - great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had any issues with my new iPhone. Great pictures and battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great on this iPhone it takes amazing pics and the phone is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Excellent camera. Makes a wonderful gift for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great I bought for my girlfriend for valentines to match her new watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but needs camera updates. Once the glitches are fixed it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones XS 256 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products never disappoint you. Certainly worth the money you spend on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple phones absolutely zero issues with this phone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You were going to love this phone! It does everything it is supposed to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Order process was easy and quick. Exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with my purchase. The salesman was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6 to XS, and I can undoubtedly say this is the best iPhone to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhones are over-priced! However, inspire of the pricing, the new XS is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new iPhone it’s always better so no complaints!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome its so much faster than the X and I can do everything I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone 7. I can’t say enough good things about it I love it!!

    I would recommend this to a friend