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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,213 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The camera is outstanding and I am enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty amazing. Super fast loading, simple interface, great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the bomb.com It does everything and I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my wife! It was an upgrade from her iPhone 8. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my wife the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She says it’s better than my peasant phone (iPhone 8+) at least it’s not a galaxy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone. Very pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great Camera, portrait mode amazing. -Good speed. Barely lags. -Great Display. -Good phone just seems like an outrageous price for a phone. If you have the money to spend might as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a android fan forever and finally upgraded to the best phone I’ve ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am glad they came out with a phone with big memory. Don’t need to buy extra iCloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. The features of the phone are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference from my iPhone 6splus would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A bit pricey yet able to function to complete most requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product as any other iPhone And I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6 and I'm very glad I did! Very pleased with the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this phone and would recommend it whole heartedly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products!! just got the iPhone xs and i love it! couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase cause I got to use Best Buy card. Allows me to pay it off quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IponeX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter is starting to like it after having an android for the last 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful model!!! Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, learning it’s nuances, and how it can help me at in my life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wanted newest phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Apple Iphones because Apple has a really great track record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great deal for the price. Love it!

    I would recommend this to a friend