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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,213 reviews
  • Rated 5 out of 5 stars

    iPhones are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the extra money to buy it outright so I went ahead and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed and love my new phone! Don’t know why I waited so long to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an upgrade from the iPhone X, I am pretty happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cámara and faster networking. Scream resolution the best yet among Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iPhone from the iPhone 7+2 the iPhone X’s best decision I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great with excellent battery life, camera and screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his new phone. He moved from Iphone SE to XS and really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and working fine as expected. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little adjustment period because it's face recognition but I love my iPhone XS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for the Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Gift for my grandson...Will let you know at Christmas how he Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features even as a 5.8 still good quality along with a great camera feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing phone every detail its shape picture music clarate an much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing it seems like there's nothing that can't be done on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth experience picking up, great upgrade from iphone7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't ready to buy a new phone but my 7 quit working - love the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand! So fat so good, has some cool features...well see how it holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When from the iPhone 6 to the XS so it was different but it’s a good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and am happily surprised this device has been easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive but then I say that every time I get a new apple. Then I get the new one as soon as it’s released. The phone is a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone X’s has been the greatest phone I have had. It’s easy to figure out.

    I would recommend this to a friend