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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,213 reviews
  • Rated 5 out of 5 stars

    Love my Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone I have ever owned. I am an apple person they seem to last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beautiful phone the gold color is so pretty and the campus is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a moment to get used to the operating system but so far I love the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the innovations. Will prove to be an excellent product as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of memory! It's great for holding all of my videos and pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and screen quality/size. Gold color is really nice, not pinkish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Decent customer service. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - love Apple products-hope to keep this a few more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was expensive but seems to work good. The Silver is really pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great. Pictures are amazing as well as the screen quality. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products! This is an amazing quality iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the iPhone XS, would recommend this phone to anyone...Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iphone and will love it when I get used to all the new feautres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on I Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our I-phone as it was a better deal there than our carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, fast, good camera, fast and easy to use ui i highly suggest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look on my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. It’s actually for my daughters new phone and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cell phone for managers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product outstanding, design according the models proposed by Apple. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited too long to upgrade. I love it and my husband loves the phone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Works great. Love all the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced my iPhone 6s. Beautiful phone, great display. No complaints

    I would recommend this to a friend