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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,213 reviews
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a loyal apple user, this phone does not disappoint. The camera quality is far better than my 7 plus was capable of and I love that the screen is bigger, yet the phone is smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Samsung Galaxy for the longest time. I feel like I just joined the 21st century. Phone works amazingly fast, great camera and connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a pretty typical Apple product. The camera and it’s features are good. I like the face recognition and it won’t show who the notifications are from unless it recognizes your face. The battery however has been very bad and when I went to see if anything could be done about it, they basically just said that’s the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new iPhone Xs. I had my 6 plus for nearly 4 years and it was a solid phone. Glad I finally did it as the Xs takes incredible pictures and the speed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional pictures and videos. The battery last the longestbout of any iphone so far. The little extras are what makes it great#

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6s and love this phone! It’s much faster, the screens nicer and the camera is awesome. I got used to the new features in less than a day. Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy iPhone User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a 6S. Its been great. I was worried about not having the home button, but got over that quickly. Love the improved camera and overall speed, screen improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple XS iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I love the face ID, but still wish you could use fingerprint access as well. It takes a little getting use to since it doesn't have a home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a big fan of this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone. The camera is amazing, the facial recognition, the color, the style, but this did cost more than my first car lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to replace his IPhone 6 Plus. It is a perfect size for a mans hands and the controls are very easy for him to use. Great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and sleek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited on a new iphone upgraded from a 7 plus. This phone is so much faster and better looking overall. Having more screen real estate was a big difference. Thought not having a home button would suck but its so fast and once you learn the gestures around the phone its so smooth. Facial recognition is lightning quick and helps me login to any app even when I'm in bed with the lights off it works 97% of the time. Never would I recommend getting the 64GB made that mistaker before and now I enjoy having all of my pictures and videos on hand 24/7. Overall this one is worth the upgrade if you're coming from a 7/7plus can't justify getting a Xs if you already have an X though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s and this phone is great. Biggest differences that I have noticed are the processing speed, the battery life, and the incredible camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my 7+. I got this for the upgraded camera capabilities. I am very happy with the camera and also very happy with the face ID capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fully committed to hating this phone when I got it because of the deletion of the home button. Boy was I wrong! What an awesome phone! Spectacular camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size & Quality Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS is a great phone, the build quality seems better then the previous 5,6,7,8, and now XR with the aluminum bodies which I’ve personally seen dent and mar easily, the stainless steel of the X, XS, and Xmax is way more durable. The big selling point for me is the size ,I’d previously had the 7 Plus and 6 Plus before that and was tired of having such a large footprint. I’m just over 6’ and have larger hands and the plus size phone are definitely two hand phones and often wouldn’t fit in certain pockets and would catch you wrong and instruct movement, most notably when getting in and out of a car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new phone for almost three months and I love it. The battery last almost 2 days. And the storage space is a perfect size for me. It is also quiet fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted back to an iPhone from an Android device. The processor on my new phone is impressive and so is the quality of the camera (multiple lens).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone I have owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little getting used to...it does not work exactly the same way as my iphone 7. Facial recognition is great. Battery life is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 10s 256g is awesome. Bought it for the camera. Upgraded from the iPhone 8, a little bigger than the old screen. The new full size screens are really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. I had the iPhone 7 Plus before and this is way better. The camera is very good and the face recognition is an awesome feature

    I would recommend this to a friend