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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,213 reviews
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good screen. Nice and shiny case. Works good. Better than my last iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A welcome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Iphone 7 was starting to slow down and I was due for an upgrade, so I made the jump to IphoneX. I am happy with this purchase so far and appreciate the improved battery capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because I had the iPhone 6 it is definitely a better phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from my I Phone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade from my I Phone 5S. So far I don't have any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference from the iphone x but definately faster in processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone is awesome..Great Size.. Amazing Speed and Very Clear Screen...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen and camera choices. Light, flexible, and pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone & purchasing through Best Buy excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. Can't ask for a better phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgraded from an iPhone 6 and is very happy with his purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to upgrade her iPhone 7. Wow what a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to and enough memory to hold everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IphoneXs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Back camera is just great. Battery lifetime is outstanding as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great i-phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is everything we expected. It was an upgrade for a 17 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I Say “it’s an Apple”

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say “It’s an Apple!!!” We could not live without it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, the only problem I should have went higher than a 64

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Camera and Functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the upgraded features and friendly user interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone XS. As always, Apple delivered another quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features. Awesome camera takes great pics! Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great phone love going to this Best Buy for purchases!

    I would recommend this to a friend