48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,213 reviews
  • Rated 4 out of 5 stars

    Good phone but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of apple, but I expected more with this newest phone. Its a good phone that performs well but it doesn't have much to differentiate from the normal iphone x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a casual phone user it’s a great phone to have with some minor improvements , the face is recognition could get buggy at night other than that great apple phone as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is crisp and the new features are awesome. Love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera nice display best price i get frome best buy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far Apple’s best phone and surely be their best seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from 7+ and love the larger screen with smaller footprint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 7 and couldn’t be happier with the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iPhone camera is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone X’s, but recommend watching all the tube videos that show you how to use all the features! Camera is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPhone was 3-4 years old. Finally upgraded. Glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apple Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade if you’re coming from one of the older generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who helped us was great. And my phone is awesome so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it for my brother inlaw as. Birthday gift . He was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iphone is great. Love the size and the camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this iPhone it’s a great iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an iPhone user. This phone is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new iPhone thay has fast speeds, great color and great apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone XS 256GB

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated daughters older phone and works well. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Display and Speed on face recognition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but it worth it, fast charging and better display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great upgrade if you have a iPhone 8 or later, but if you already have the iPhone X, I recommend you wait for the next one (If they actually add stuff this time)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes really good quality products that are user friendly

    I would recommend this to a friend