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Customer Ratings & Reviews

Model:
MT962LL/A
SKU:
6009643
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The previous price for this item was $30.00per month
Your price for this item is $14.99per month
for 30 months
Save $450 ($15.01/mo.)

Customer rating

Rating 4.8 out of 5 stars with 1897 reviews

97%would recommend to a friend.
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Expert rating

Rating 4.4 out of 5 stars with 31 reviews

Page 1 Showing 1-20 of 1,897 reviews
  • Rating 5 out of 5 stars with 1 review

    Worth it!

    Posted .

    I have had my XS for two weeks now. It is my first new phone since the iPhone6. So it’s definitely an upgrade. It takes outstanding video and pictures. I took a trip to Las Vegas and was very pleased with the way the pics turned out. The stereo sound on video recordings is crystal clear. Swipe guestures took maybe a day to get use to. Now it feels natural. Face ID is nice. There is only one time that I miss the fingerprint scanner. Is when your using it laying on a flat surface, and the phone times out. You then have to pick the phone up so it can look at you. That, or type in the password. But it’s just a minimal annoyance. All in all, the battery life is great, it gets me through the entire day. The display is beautiful. And the form factor of the XS is perfect for me. If you are on the fence because of the cost, I was too. But I don’t regret the purchase at all. I highly recommend.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone with a easy to use interface.

    |
    Posted .

    I got the iPhone Xs for my wife for Christmas. Her iPhone 7 was damaged and I decided to upgrade her phone. I thought it was going to be an issue with her knowing the finger print scanner was replace Face ID. But after using the phone for a few days she quickly was able to adapt to the new features in ios12 Pros: easy to use interface Face ID camera battery life wireless charging Cons: Expensive really refeltive still wish it had a finger print scanner

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great!

    |
    Posted .

    I’m upgrading to the XS from an iPhone 7. Plenty of new features to list, cameras are great, the phone itself feels really good in hand. The price tag however always makes me question the future. I’m keeping this phone for the next couple of years or at least until it gets a new face lift.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great browser , storage and phone build up ...

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    Posted .

    I am really enjoying using this my latest “ baby on board “ phone. Mostly the SIRI LEVELS... It’s a GREAT experience for sure. Am still learning my new phone tho.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The quality of camera is lit.

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    Posted .

    I like the way how it work and fast. It’s better than Samsung.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Takes great pictures

    |
    Posted .

    Very easy to keep thieves from stealing your phone.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beautiful and Sleek and Fast

    |
    Posted .

    Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame. Very pleased

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Pretty Great

    |
    Posted .

    This phone is great overall. Def takes getting used to when using the screen swiping commands instead of home button I honestly don’t really notice it’s gone now. I will say having a popsocket is helpful because the phone is way heavier than the 7 and it gives you more of a grip. The phone is very fast and screen is bright. I feel like the battery lasts longer too

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Camera, Faster Phone, lots of storage

    |
    Posted .

    I upgraded from an iPhone 6s 64gb. There is a big difference between these two phones. I was very happy with my 6s and wasn't going to upgrade but a great deal was offered ($700 off) and I couldn't resist. The Pros: The best (and most obvious) difference between the 6s and the Xs is the camera. So much better, faster, and has more features. It makes me feel like a better photographer when all I have are better tools. The phone is so much faster as well. Everything feels fresh and snappy. Apps load faster, it boots up and shuts down faster, etc. The screen is better quality, although in my day-to-day I don't notice that as much but when looking at fine details in pictures, videos, etc. I do notice it. Obviously going from 64gb to 256gb of storage is a very noticeable change for me as well. I love not having to worry about space. The Cons: The cost. Obviously. Apply charges a lot of money for their products. My experience with Apple has made me feel it is worth it. They don't sell your data like Google and others, their hardware is built to last. Even though I feel it is worth it, I still feel it is expensive. It still needs a screen protector and a case. They say it is the strongest screen and body and meets a higher military grade protection from water.... but when you spend $1100 on something you carry around everywhere you want it safe.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Disappointed customer

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I was happy to get my phone on a tax free weekend. Not at all happy with the service. After the purchase I was told to make an appointment and I would be shown how to operate my phone and it would be activated. When I called for an appointment I was told the earliest I could be seen was last of August or first of September I felt 3 weeks was not the appropriate length of time for activation etc. Was told take or leave it. Would have returned phone but found out I would have to pay a restocking fee. Best Buy will not be a store I will shop in the future. I hope you will instruct employees that saying “take it or leave it “ isn’t good for customers relations

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Sleek and powerful

    |
    Posted .

    Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame. Very pleased!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    One of the best in the market BUT expensive.

    |
    Posted .

    I upgraded to iPhone XS from 6s and you can definitely feel the difference in the speed and quality of the phone. The OLED screen is just gorgeous and extremely color accurate. You can feel the phone is very fast and dual camera takes some beautiful pictures. But is it worth 1000? It depends how much you use your device and care of the latest things. It is good upgrade from the iphone 6 and 7 but not from X. The face unlock is fast and accurate and works 95 percent of the time. I don't miss my fingerprint. The dual camera takes some beautiful low light photos and apple is way ahead in video quality. Iphone is also generation ahead in terms of processor. This phone is insanely fast, I mean really fast. The graphics on the games looks so stunning in the OLED screen. Lots of people complain about the notch but it is barely noticeable after couple of days. You would simply not care after a while. Apple did a bad move by not including the headphone adapter in a 1k phone which is just really pathetic for a trillion dollar company. I don't know where apple would take the next generation of iPhone from this design and I feel like the iPhone has matured to its point. And people would use their phone longer than before as the price has also increased much higher. For a thousand dollar, iPhone XS is priced 200 higher that its worth but if you want a best phone which has great app store, a privacy focus close software and just great combination of hardware and software experience, it is the king of the HILL.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    LOVE LOVE LOVE this display!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve always been a iPhone user since I could use a phone. I chose the iPhone XS this time opposed to the new iPhone 11 due to the display. The iPhone 11 and the XR, (which is what I had before this,) they have the Retina display. I never had any complaints with it. However when it was time to upgrade I learned that the XS has the OLED SUPER RETINA display. (Same as X, 11 Pro and up.) so instead of the regular 11, I chose the XS so I could have the better screen without paying for the new 11 Pro. Let me tell you, I’m so glad I did!! Everything thing you’re looking at on the screen is way more vibrant and filled with details. I absolutely love this phone and the SUPER Retina display, double camera and the fact that it’s not bulky and heavy are my favorite features!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    New always nice!

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The best phone I ever purchased! My old iPhone 6 battery would not last half a day even when I’m not using. I decided to get the iPhone XS since Best Buy has a sale. I am very happy with the battery life, I would have to charge the phone once a day and it would ge me through the day. Very happy with the iPhone XS!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    If you have a 6, this phone is worth the upgrade

    |
    Posted .

    As an avid Apple user who usually has his phones for around for years I found this phone to be an incredible upgrade. Now before I post too much about the phone it was on fortunate that my first phone actually had a faulty modem and I had to turn it back in for a new one. Luckily, Best Buy was extremely helpful With replacing the phone and setting me up with a new one and replaced the screen protector that I had on the prior broken phone. As for the phone phenomenal pictures swiping up is extremely easy and the difference betwee 6 and no button is inconsequential. I love the swiping it’s easier! Memoji best thing of all time but I’m a sucker for talking cartoons.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Always been a fan of Apple products. Excellent quality but kinda pricey. Just got this iPhone XS for my daughter coz her old 7plus stopped working. She’s so impressed with its features and finds the camera amazing. She loves taking pictures and videos so I gave her the 256gb to enjoy it more. Thanks Apple for this Awesome iPhone! And thank you Best Buy for making this purchase an easy one.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The best one yet

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    Posted .

    Well done, Apple. This is my favorite iPhone to date. I was skeptical of “the notch” and FaceID, but I realized it wasn’t going away and my 6s was showing it’s age with battery life (although iOS 12 really made it much faster). The experience on this phone is so fluid. It is very intuitive, easy and fast to navigate. And FaceID...nice. I don’t like having to use TouchID on my other devices now. If you’re unsure of these next gen features like I was, I assure you won’t be disappointed. Get one.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Can’t go wrong with an iPhone and this one has been my favorite so far! I did have to do a manufacture warranty claim due to the fact that the Face ID stopped working. Easy to do with Apple whenever they were actually open, just made appointment and got replacement phone same day.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My smart phone was 6 years old, so it was time for an upgrade. I wanted a slightly larger one that would still fit in my pocket. I especially like the facial recognition feature. Love Apple! The clerk at Best Buy had all the answers and found a discount, so we bought two.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Taking it to the Max

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got tired of subpar photos and after much research decided on taking it to the Max. Not only is their a great camera on the phone but due to my eye sight fading the larger phone totally helps. My last phone battery would die pretty quickly and it seems this phone will stay charged all day depending on use. Indefinitely recommend this product. Oh, and one other thing Best Buy offered a great deal and I was able to purchase online and pick up in less than an hour. Thanks Best Buy

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend