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Customer Ratings & Reviews

Model:
MT962LL/A
SKU:
6009862
Your price for this item is $899.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,934 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is one of the best i think they have come out with. It’s top of the line and has some new features that are easy to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best saved me lots of time with this phone in & out best place to shop for any electronics thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a really good product .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really awesome and specially its Dual sim feature. I love this phone and definitely will recommend to the friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife. We had the X and she wanted a new one becuase I did. She didn't know much different than her last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone for my kid. It’s excellent for him especially for a gamer. Like the quality of sound and clarity of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Definite upgrade over previous versions. Camera is huge improvement and everything else is slightly faster as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this iPhone XS. Need to offer the iPhone in more colors. Still learning how to use some of the features that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek and great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife and she is getting used to it. Only complain is how big it is (she went up from an SE), but she quickly got over that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portrait mode, got used to the no home button right away..just had the phone for a week will update for more helpful reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is really sheap and i relaly like the fact the has the samethings as the pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from the Galaxy S8 to the iPhone XS I am highly satisfied with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and it is nothing short of another wonderful Apple device. The camera is great and the phone is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there were issues when it came out. I did not have any nor do I today. I went from a 8 plus to the xs. Happy I made the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sized just right and not too big like the MAX or Plus. Some app doesn't use full space yet but should be good once they update them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to anyone who's looking to upgrade or purchase a cell phone or plan to check BestBuy first. They always have great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say. It’s and iPhone. I don’t upgrade every year because it doesn’t make sense but this is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought iPhones Xs from bestbuy and it was great experience. The phone is very vast and very secure. Love the phone and recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a iPhone 7 to the XS and I am beyond happy with my purchase. The quality far exceeded my expectations. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales assoc Justin was great! Answered all my questions and was so pleasant. I love the phone and the service was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to use than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being very good with technology, I thought a newer iPhone would be harder to use but the iPhone XS is very easy. I’m enjoying!

    I would recommend this to a friend