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Customer Ratings & Reviews

Model:
MT952LL/A
SKU:
6009642
Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,934 reviews
  • Rated 5 out of 5 stars

    I Love This Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and apps. Took a class at Apple and learned a lot. Don't miss the home button on my 10-S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super computer pocket size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone X but even better with this S version. Super powerful and fast. Photos and videos are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face scan is cool. I almost miss the button but it’s cool without it. It’s way faster than my old iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 6s and it takes a little time to get used to not having the center button and Touch ID. But the phone has a great battery life and is very fast. I’m sure I will be completely used to the phone soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New always nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I ever purchased! My old iPhone 6 battery would not last half a day even when I’m not using. I decided to get the iPhone XS since Best Buy has a sale. I am very happy with the battery life, I would have to charge the phone once a day and it would ge me through the day. Very happy with the iPhone XS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone!!!! Music is clear and loud, screen is crystal clear. Love how movies fit the whole screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a great upgrade from my previous phone. Love the camera and how quick the phone responds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great quality. Easy to use and fast. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great and has an awesome camera. Battery last a long time with several apps left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would be much of an upgrade but the pics are awesome and the face recognition works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New IPhone But was misled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my daughter's phone to the new IPhone Xs, all great, but it was the deal and how it was explained to me that I was misled. I was told that since I am trading in an IPhone 7 Plus, with Sprint, I will get a full credit of $41.67 on installment, or around $1000 spread out, so basically will get the phone for free. In the process of preparing all the paperwork for submission to Sprint, it turns out that I will only get 50% credit, so around 20.83 every month, not the full amount I was told and made to believe. I went back to Best Buy, and they too believed and read the documentation they have for me to get 100%. Upon confirming with Sprint, they were told that they were mistaken and I will only get 50% credit for my trade in. I was really disappointed. The only offer of consolation was to cancel my daughter's account, cancel her current number and get a new number which is considered a new account and they said i will get the 100% credit. Nothing else was offered or provided for the confusion and inconvenience experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from a 7+ and wow, what a difference. Speed, display, facial recognition all light years ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It is my first iphone and I wish I had gotten it earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 7 Plus. Love the smaller size. The facial recognition works better than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Compact Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the surface of the phone is all phone and it's small enough to put in my pocket/purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, face recognition works perfectly, and the camera is even better than the one on the 8Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loved the phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband and he loved it. The size how fast it processes and the camera as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPhone 7 to the Xs and what a difference. The camera is amazing and I love Face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been better battery than my iPhone 7 Plus .. no problems everything is smooth and pictures are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone! I upgraded from the iPhone 8 which is a great phone, and find the XS to be an amazingly capable device. The size of the phone is perfect and fits my large hand very nicely, but still fits comfortably in my pocket. I wasn’t sure how I’d like face-ID, or the absence of the home button, but face-ID feels natural now, and I’ve gotten used to swiping instead of pressing the home button. The camera is simply awesome! The larger pixels capture very fine detail at lower ISOs, which is readily apparent at 100% magnification. It has a very capable camera with so many features and tools to help you create amazing photos. The build quality of the phone is impressive. I very highly recommend this phone if you’re upgrading from anything older than the iPhone X.

    I would recommend this to a friend