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Customer Ratings & Reviews

Model:
MT5F2LL/A
SKU:
6009774
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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone XS Max is a great phone the camera quality is great and very inexpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and screen definition are great. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service by your sales agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go into BestBuy in Woodland, CA I feel like a valued customer. They always have time to help me. Recently I bought a Dell laptop, iPhone and iWatch and I'm loving it! The iWatch is taking a bit of time to learn how to use. I wish it came with printed out directions on how to utilize everything on the watch, it's trial and error. I love it when Mickey Mouse talks to me, brings a smile to my face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. Has everything he needs and takes great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best iPhones I have owned. The phone has a large easily readable screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in the Apple ecosystem since 3GS. I use it a lot to take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome size for IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display and speed of the phone. Crystal clear display and flawless while surfing the web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like how is phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone pretty easy to use don’t like the side button to take screen shot barley touch side it it does it could have been on different spot or spaced out more alsosometimes the emails slow downloading but that’s due to signal reception in area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new IPhone is awesome. Coming from an IPhone 6 Plus I really enjoy what this phone has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the 8S plus the new features are fast and battery life is improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a great camera best I phone yet would definitely buy again also will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies look great. The phone runs great. Photos look awesome. Overall pleased with the phone so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a android user and love this phone. Love the facial recognition. Coming from a Samsung for the last 10 years my last iphone was a 3GS. My rub with Apple has always been they control your content and music. My wife never switched so we were offered two for one deal through Verison. So far, very happy I made the switch. My music the last several years has been mostly from Pandora so the music is really no longer an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Super premium look and feel. Face id seems to be a little bit faster and more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had alot of iPhones and this one I love the most. And the battery is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace kiddo current iPhone. Love the larger phone and additional Features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is still hanging in strong ! And the camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dissapointed when the iphone x came out because of the size but with the xs max its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife and Daughte happy so....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Wife and Daughter 6S Plus for XS Max and they are happy so I'm happy win-win....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hooked on apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing my home button but just like everything it's a learning curve overall love this phone!

    I would recommend this to a friend